Contact onX Offroad Support

by Bricecake

Ive been (trying too) use/using this app for a little while now. Im a paid subscriber. It was working great up in smaller national forests but im currently on a trip through some pretty large forests with LOTS of trails and its been bricking the app. Freezes every 3 seconds for 5+seconds. Makes trying to locate a new trail impossible .i thought maybe downloading the map area for offline use would fix this but NAH , still does the same. Honestly i think it has to do with the “in your area” feature trying to populate all the trails, but who knows. Really frustrating when i see an area i want to check out but its rake 20 minutes of freezing/stopping/crashing and having to use competitor apps along with this slow one to ultimately use my physical map to get the same/better info.

TLDR; app is buggy, freezes and ultimately provides a frustrating solution to something a printed map does.

by Skimshakey

Downloaded this app to help find trails and dispersed campsites. Didn’t really help with that. Started looking at some trails I’m familiar with and it was lacking. It’s difficult to interpret the what all the dotted lines mean without going to search “Help” for the legend - not sure if I’ll have access to it when I’m off the grid. I was considering paying for the subscription, but based on the free version, the paid version better have a ton more content. Unfortunately I don’t know how much more content the paid version has and not sure I’m willing to pay to find out. App developers really should offer the premium version for 6-12mons for free while they continue to build on a potentially great app. If I knew exactly the quality of the content I was getting, I would have no problem paying for the subscription.

by I DENT

The App seems to function well in vertical mode on a device in horizontal mode it’s like all GPS apps, you lose 90% of the functionality. Most people that use these off-road for side by siding especially people with a Can-Am Maverick x3 with a factory tablet hold. We know that the tablet is meant to be in the horizontal position. With this app like many, you can not touch a waypoint you have already set and get the info or drop down. You lose the function bar at the bottom in horizontal view that you see in the Vertical view. I think If you change or rotate the device I think the app should stay the same. Kind of disappointed because I paid the money to use this in our SXS and the functionality is gone how we intended to use it. The device we have iPad 10.5 will not fit in the tablet holder in the vertical position. Please if you can change this and I would be willing to re-rate my review. Also are you planning on a snowmobile version of this?

Thanks.