1. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address.
2. That's why GEICO Mobile makes it easy to file and manage a claim.
3. The GEICO Mobile app makes paying on the go a piece of cake, or slice of pie or whatever dessert you’re into.
Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.
DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet.
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go a piece of cake, or slice of pie or whatever dessert you’re into.
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.
SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.
GEICO VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. Just ask the GEICO Virtual Assistant.
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.
GEICO EXPLORE – AUGMENTED REALITY
With GEICO Explore, you can augment your world like a futuristic robot by customizing the types of places you want to see. Find gas stations or even your own car!
NOTE: To log into your account from GEICO Mobile, your GEICO policy must:
- Be an active auto or motorcycle policy
- Not be subject to other policy restrictions
NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection
Blatantly lied to make a sale
I bought a new car about a month ago, my old insurance was going to go a little higher so I called a few places to get quotes on insurance. I informed the lady I spoke with a few weeks ago what other companies offered and she gave me two quotes that sounded awesome. They came under what any other company had quoted me. What's extremely disappointing is that when she asked about my driving record, I informed her that I had a motorcycle accident about 2-3 years ago. She told me that since it was a motorcycle accident it didn't count towards automobile insurance because of the way Geico works their insurance, and I thought that was weird but since it helped me, I was glad to hear it. Now my insurance has jumped up from being told it would be 111 initially, my first payment was 117 and I figured 6 dollars was absolutely no issue to complain about. Now it has jumped up to 137 a month because my motorcycle accident counts, as I thought it should. 137 is higher than what other companies offered me for very similar packages, while including that motorcycle history. Your employee blatantly lied to me in order to make a sale, by telling me that Geico treats motorcycle history differently.
My mind is honestly blown. I called because of a incredibly minor error on our policy, my last name didn’t reflect my name change after getting married, and I wanted to make sure it matched my license. I called Geico’s number from the mobile app, due to me calling from the app all of my info was automatically available to the representative, SUPER convenient. There was no wait time (I known thats not always possible but I’m very happy about it) the representative was professional, knowledgeable, and quick. Most importantly he was in a fantastic mood, and really seemed to enjoy his job, from a customer standpoint this was my favorite thing about this call, it was so refreshing. He changed my last name to the correct name and sent out new Vehicle ID cards and I was off the phone within 3 min. I have honestly never experienced customer service this helpful and efficient!!!! I only wish I asked his name because if I knew it I would be calling Geico to talk to a manager to tell them how great this employee is! I am new to Geico, and all I have to say is so far so good!! Thank you so much for making this easy!
After getting into a very serious accident, which can be so upsetting, the professionals at Geico took extra care to make sure I was ok, did I need any help, any services before even discussing my coverage and the next steps. And the concern was genuine; some times it sounds as though a company rep is reading from a script; with Geico staff, it seemed like I was talking to a concerned friend. And at a time like this, when your head is spinning and you don’t know which way is up, a kind, gentle approach like Geico’s makes all the difference in the world. Every other aspect of the process was just as professional and I can’t say enough about Chloe, John and everyone I had the pleasure of working with. But it was the human warmth and genuine kindness offered at such a frightening and upsetting time that really stands out. And please know that I am very grateful, and hope I can pass on the kindness to another who may need a helping hand. Warm regards, Joe Fitzpatrick