Gap Reviews

Gap Reviews

Published by on 2021-10-13

Shop the latest and greatest styles at Gap with our new app! Reinvented from the
ground up, it’s a must-have for shoppers on the go. Discover: Browse our
entire collection, from covetable new arrivals to year-round classics across all
departments. Find: Denim obsessed? Searching for...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Gap Reviews

  • By

    This is the only retail app you need really...

    I shop a lot. Like, enough to where people ask me daily what stores are having sales. Enough to where my husband never has to step foot in a retail store because I buy his clothes before he even realizes he needs them. Needless to say, not many stores have mobile apps that allow me to shop with ease. Actually, none of my staple stores do...EXCEPT FOR THE GAP! I don’t even go to the website anymore, because the app is just that perfect. It’s almost as perfect as most of their clothes, but that would just be too much perfection, yknow?

  • By

    The best but still needs work

    Haven been able to switch between all of the stores is amazing. Cloths are easy to find and I almost never have a problem. However there’s might be a bug. When you go to the baby section of the app pictures and product information does not load properly and or becomes inaccessible. Some items are not in there section but can still be found using key words like “indigo” other then that this app is amazing. 10/10 would use/buy again.

  • By


    I do not know who manufactures your jeans now, but the craftsmanship is is just awful! I used to be able to purchase 2 different sizes to find my fit, and then pick any color of that style there after. Now, every single jean that I try on fits differently even in the same style! If I switch to a different color, then that is a whole new arena! I would love to have a conversation with someone about this, because even the quality of the material has changed. I have read reviews and I am not the only one who feels this way.

  • By

    All American Classic Clothing!🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🗽

    Always my go to for classic jeans 👖! Love that they're bringing back some of the old classic designs and "reissues". The App just makes it easier to shop and access the site, so I gave it 5 stars for convince. My 14 yr. old, style conscious son even agreed he liked some of the clothes, which came as a shock, his style is modern mixed with casual cool added with work/woodsy/country undertones, it's confusing but as long as he's fully and decently clothed I don't question his look.

  • By

    Makes My Life Easier...ALMOST.

    Love the Gap app. Makes shopping for my toddler so much easier. BUT... I had to take one star off because I hate (seriously hate!) how Gap lays out the product. I scroll thru the exact same product (same color/print/everything) at least a few times. I don’t have time for that. I saw it already Gap! If I wanted it, I would’ve clicked on it the first time around! Now show me something new or the rest of the product that I haven’t seen so I can be done & move on with my life. Stop making me spend quadruple the time!

  • By

    Hassle free shopping!

    The styles are what I like. I can search for casual, work, formal wear and etc all in one place. Gap is a small store that offers so much without the clutter or hassle unlike large department stores. Whatever you are looking for it will be easy to find, If you are looking for a pair of jeans, no worries you will not be disappointed. Their jeans are in one place, not all over the store. Gap is like that with whatever you are looking for. Shop Gap, hassle free!

  • By

    No orders yet. What!?

    For the most part this is a great app that’s easy to use. I appreciate being able to buy from multiple stores in one order. But there’s a bug that drives me nuts. When I check under “My Orders” it says that there are no past orders associated with my account. This makes it difficult to check on order status and order history. I have a lot of history! Please fix. Thanks!

  • By

    Solid new app

    The app is easy to use and looks nice. Used on mobile iOS. Issues: -On the home screen, when I clicked the toddler boy icon, it would only ever take me to toddler girl. I tried a few times- it definitely wasn't me. Both girl and boy went to the girl section. I had to go to a sub menu to actually get to that section and shop. -filters in a category don't let you filter for size- just color and price. This is very inconvenient if you're trying to find available'd have to click each item and then check for sizes. -also can't easily search for a fabric type in a specific category -categories seem silly (largely the branded products) and often repeat the same items.

  • By

    This app used to be the best...

    For a month now every time I go to check out, I get an error message “something went wrong” and have to refresh, which continually brings me to more of the same error messages. I see I’m not the only one reading other reviews. Ive tried restarting my phone, deleting the app and re-downloading, everything. I’ve notified customer support now three times with a week or so in between, hoping for an app update. Each time I get a standard “restart the app” response. Gap customer service won’t even acknowledge my issues. It’s unfortunate because I would be spending a lot of money but the app won’t let me ¯\_(ツ)_/¯

  • By

    I love the Gap!

    So I love shopping at the Gap in store and online, I buy for my entire family so I love that I can do all of it at one store. The reason I give it 3 stars is that the App isn’t the best I don’t shop in store too often (we don’t have one in town) but I shop online at least once a month and when I input my coupon it erases it I have to input the coupon several times, sometimes I get so frustrated that I end up canceling my order I don’t want to sit here for 20min inputting a coupon that as soon as I go to check out it erases it.

  • By


    I LOVE GAP and OLD NAVY TALL and LONG sizes!!! I also LOVE high rise pants! I am so sick of low rise pants and skinny leg styles. So I am thrilled with the straight and kick-flare styles since my calves are too thick to fit comfortably in skinny leg styles. My calves are not even that thick, but I do not like looking like my legs are encased in sausage skin with skinny leg pants and jeans. Thank you for the ease of this app and its search feature which helps me expeditiously find products that work for me❤️!

  • By

    One really annoying thing

    I like almost everything about the Gap app. The thing that seriously annoys me is that the app resets anytime your phone goes to sleep. So if you are shopping and doing anything else that may take your attention away for a minute, you have to start back at the home screen. I really wish it would just save that spot you were on for a while before resetting to the home screen. It took much longer than necessary to buy a jacket and shirt for my son today.

  • By

    Don't you want to sell your clothing?!

    App is crashing, won't recognize my password, or let me get past the reset page to change it--it sends me to the website. Guess what, that is a dead end too. It's not saving items in my shopping bag. And blends all stores' shopping bags together..... Athleta, BR, Gap. The "reserve in store" option is only available online not through the app. I'm trying one last time to purchase, but thus time through your website on my computer. If I'm asked to reset my password I will be purchasing similar clothing from your competitors.

  • By

    One problem

    Gap is a great place to shop for grandchildren however I would like more time to have kids to try on and decide about clothing. Right now the 45 days is half the time that many online stores offer. Gives me pause when ordering items for birthdays etc and trying to take advantage of sales and offers. Is it to early? I’ve missed on items when waiting. Frustrating!

  • By

    Flawless purchases from app!

    I have been using the Gap app for well over a year now, and felt obligated to finally write a review. This app is flawless! I have never had an issue with purchasing items. Ive never had any issue with tracking. I love the touch id for easy profile log ins also. Overall, Gap should be proud of this app, and proud of the developers who worked on the app!

A better way to Contact apps

You can now contact Gap customer service directly
via Email using our new site -

Contact Gap directly

Is Gap Safe?

No. Gap does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 173,702 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Gap Is 16.9/100.

Is Gap Legit?

No. Gap does not seem legit based on our analysis. This conclusion was arrived at by running over 173,702 Gap User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Gap Is 16.9/100.

Is Gap not working?

Gap works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Gap? Report Issue

Leave a comment:

Why should I report an Issue with Gap?

  1. Pulling issues faced by users like you is a good way to draw attention of Gap to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gap customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gap.

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