LiveAuctioneers: Bid @ Auction Reviews

LiveAuctioneers: Bid @ Auction Reviews

Published by on 2024-10-16

🏷️ About: LiveAuctioneers is a trusted online marketplace for unique and rare items. It offers a wide range of antiques, collectibles, and luxury goods from 5,000+ auctioneers worldwide. The app allows users to browse, bid, and buy items in real-time, making it easy for collectors, buyers, and shoppers to find and purchase their desired items.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.8%

😎👌🔥 Positive experience
31.6%

🙄💅🫥 Neutral
16.6%

~ from Justuseapp.com NLP analysis of 7,132 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Refined and much easier of an interface

- Allows to refine searches to show recent listed

- Seamless services to every level of buyer or seller

- Find guns here I would otherwise never find

- Instant help when needed

- Go to app for reputable online auctions



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

BEWARE!!!! DO NOT USE THIS APP

2022-05-22

This platform had real promise but the platform themselves do not value the customers and only care about their auction fees. I entered an auction with BidHaus and the manipulated their bidding in the last second of an auction 50%, which pauses and increases bids. I received the logs and it show exactly this, did Live care nope said deal with the auction house not us. Gladly leaving the platform after a dispute filed and within 24 hours without any review of the actual issues settled with auction house. There are other platforms that prevent this and this should have NEVER occurred. I highly recommend to everyone find another platform as they do not care or defend the customer only the auction houses.

Latest release broken

2022-06-23

The latest release broke favorites and now LiveAuctioneers is pretty useless for anyone bidding. The default sort is what you saved most recently instead of starting soonest. If you tap to sort on starting soonest the sort is all messed up with no order to the list of items. You have to go through all your favorites to find ones coming up soon. Was told to reinstall which did not help and then was told that they were aware of issue but no resolution time. Suggestions: use some good QA folks prior to releasing and set up some automated testing to prevent regressions such as this.

Not fast enough, I keep missing my items because the app doesn’t refresh quick enough

2022-07-24

Hello, I love the idea of LiveAuctioneers to go along with the website, but the way LiveAuctioneers is made doesn’t allow for actual bidding to happen. Even when I’m watching my item come up in the queue, it sometimes flashes the item on screen for less than a second before the item moves on. Other times it waits so long that several other items pass by while I’m still stuck a few items back. I try to submit my bids, using both the bidding beforehand feature and attempting to bid live, but I still don’t win the item even when my bid was higher. I try to bid live so that I can bid my actual bid, not the “imaginary” bid it says that I’m the highest bidder for, then tells me my bid has been sent. But I never see my bid flash on the feed and I’m never able to win, despite having a higher bid.

Please remedy this, you can’t use this bidding app as a bidding app, so I don’t recommend LiveAuctioneers to anyone.

App stalled and I missed an item

2022-08-25

I downloaded LiveAuctioneers and decided to follow and bid on an item. I received approval to bid at the auction and bid on a few smaller items. Two lots from the item I wanted, LiveAuctioneers froze. I has not moved from my previous position and my phone was plugged into a power source. I tried repeatedly to get it back up, with no luck. It finally started working the next day, but the piece had sold for less than I was willing to bid. Very disappointing and a great lesson learned. I will be removing LiveAuctioneers .

Most disfunctional app

2022-09-26

Seriously, what is going on with LiveAuctioneers? I’m reloading it daily, refreshing constantly, but it doesn’t not work. A couple days ago during a live bid that I was winning it started refreshing at leaving me out of “live auction.” I ended up losing because I couldn’t keep bidding. It also keeps rearranging things on an hourly basis. Now when I sort my “likes” by “starting soonest” it puts bids from months ago at the top of the list. Nothing works on LiveAuctioneers. Nothing. :-(

Jams up constantly

2022-10-27

I’ve been using the live auctioneers app for years without any problem. In the last couple of months I’ve noticed that it is completely in operable. Even though I have downloaded the latest version, it doesn’t take any time at all before it crashes. What I’ve noticed is every time I go to click on an image, LiveAuctioneers completely crashes. I haven’t been able to shop on this site for a long time because of this glitch. I keep checking back hoping it will be fixed, but it’s not and now I’m just frustrated. I can’t say for sure, but I’m wondering if this glitch started when I got the newest iPhone , I’m thinking maybe it’s not compatible, but who knows.

Price fixing scam

2022-11-28

This site/app is a total scam. I’ve been in ebay auctions for many years, both as a buyer and seller. On Live Auctioneers, the price action is highly unnatural. I’ve seen final prices magically reach the lot estimates, at 5x the “Sold” prices on eBay. It seems like auctioneers can use bots to artificially bid and fix the price ranges. Items that “sell” don’t have any buyer reviews, and identical lots magically reappear in a couple weeks.

This is unethical if not downright illegal.

Oh yeah, and they also had a data breach recently. So your data isn’t secure either.

The same complaints as others, using the most updated version.

2022-12-29

My first time using LiveAuctioneers and already disappointed. An auction for a lot was closed, and I received 2 notifications-- that it was x number of lots away from going live, and when I opened LiveAuctioneers , that I had already lost the auction. It says that I lost, the lot selling for the amount of my earlier placed high bid, with only one bid made? If a live bid outbid me, then LiveAuctioneers isn't working-- either by not keeping up with a live bidder or showing the real-time bidding amount info; or leaving out live bid information altogether. I'm glad it wasn't for a higher priced item. Disappointed and reluctant to use LiveAuctioneers again.

Unresponsive to dispute, glitches

2023-01-30

Submitted a detailed, reasonable dispute about a technical or human error whereby I had a winning bid and, in .06 seconds without any warning, suddenly lost a lot. Days later and only after I followed up, received a response that the lot was sold to someone else so nothing could be done. That was the whole problem. Why even bother having “support” if you won’t hold auctioneers responsible for unfair and unreasonable practices like swiping lots with no chance to bid again?

Scrolling through auction calendar is also difficult because the same auctions on the same day appear over and over in changing order.

Use the website instead

2023-03-03

Live Auctioneers has a very broad following from local auction houses all over the country. You are very likely to find something of interest through this organization. LiveAuctioneers is really good for browsing auctions and looking for items of interest. However, LiveAuctioneers is horrible when it comes to actually keeping up with a live auction. It has a really hard time staying active and notifications seem sporadic. If you have the time, you could just sit through an entire auction, but they usually last all day. This may not be a problem if you are retired but its otherwise frustrating. If you really care about the auction, you will save yourself a lot of stress by using the website on a desktop or laptop instead of LiveAuctioneers on your phone. Keep a tab open and check back that way.

Considering this is the granddaddy of live auction websites, LiveAuctioneers is pretty disappointing.

No buyer protection

2023-04-01

LiveAuctioneers itself is pretty good. I’ve purchased 12 items and 11/12 were great and exactly what I wanted. However, one of the items came with a deficiency of 15% of the items I purchased, notified the auction...no response. In most of the auctions are fine print that pretty much says they’re not responsible for the accuracy of any of the items they auction. In essence, you as the buyer, have no protection that the item will be anything resembling what you ordered and there is nothing you can do about it.

A little shaky ...

2023-05-03

Excellent site except two big problems: if using your cell phone, the data speeds up or slows down depending on the cell tower being used for your call which means if you attempt to hit the ‘bid’ button with one bid amount being shown that the bid price can suddenly spike so that when you finish pressing said bid button you might very well be pressing the button for a bid you didn’t intend making - this happened to me where the intended $55 bid I was making suddenly spiked to $1050 as I pressed the bid button probably because the data transmission from the cell tower suddenly spiked. I immediately and frantically e-mailed this incident to the auctioneer web site. So that’s one issue. The second is that the auctioneer web site states the retract bid button is on the lower right of the web page during bidding. It is not. In fact no button is there that identifies itself as the stop bid button. As it turns out this ‘button’ is on the upper right edge as is represented as a vertical three dot sign. As least that’s how it appears on my iPhone screen. These issues need fixing. Other than that a great site.

Crashes w iOS 15.3.1 a lot

2023-06-03

LiveAuctioneers needs a little TLS. It’s been stable until
The iOS 15 .3.1 update came out and ever since, if I have any other app open , then start this one, LiveAuctioneers crashes immediately. If I close ALL other apps I have open, then this one will finally open without crashing. I can then switch and open other apps. So somehow LiveAuctioneers may require a huge amount of ram to startup, or something else? It’s the only app I use that does this crashing. Everything else is stable.

Good but could be great

2023-07-05

The ‘favorites’ and ‘saved searches’ needs substantial upgrades - super awkward to use. also, would be great to have a ‘skip this auction’ option for events where you’ve already scrolled through the offerings, avoiding repeated thumbing through same items. Also - and this is huge - ability to filter for only desired types of items within a given auction (e.g., only show me ‘paintings’ from the 1000’s of items up for auction at a Sothebys event) to avoid needless scrolling through undesired items.

App is not too bad, however issues with buying

2023-08-05

LiveAuctioneers is not too bad, however issues are with buying. Beware of the fees, they can reach up to 30% so lets say you won item for 100$. Your fee will be 130$ + shipping. Of course there is no returns, no complaining. Items sold as is, and description is not very clear of item condition. For example: I bought amber beads, picture every thing looks fine, reality some idiot prong few beads with hot needle. Was it in description ? You guess right. This is a giant flea market, with big boys fees.
Even if you manage to secure a deal, fees make purchase unreasonable, unless you are a collector and do not care about price tag.

Past sales results issue

2023-09-06

My app is only showing 10 results for past sale searches when I can see there are many more. It won’t allow me to scroll beyond 10 results. It does this frequently, not always. Is there a bug??

Pretty great experience. Perhaps a few tweaks

2023-10-08

The auction side of LiveAuctioneers works great. I’d like to recommend some quality of life changes:

1. Remember the place in a search page when backing out of an individual listing.
2. Integrate iOS system-level dark mode for nighttime browsing into the interface

My Favorite Auction App

2023-11-08

I’ve been using LiveAuctioneers for several years, and it’s my go to app for reputable online auctions. I really don’t have a single negative thing to say about it. Highly recommend!

Opportuinity

2023-12-10

Live Auctioneers provides seamless services to every level of buyer or seller. I have been able to find guns here I would otherwise never find. The one time I needed help I got it instantly and without questions. LiveAuctioneers has become my go to for all things firearms! 5-stars.
Gcanan

Keeps Getting Better and Better

2024-01-10

I’ve used this app for over 5 years now and I have always loved their platform. Over the years it has been refined and much easier of an interface. It used to be rather clunky and a bit outdated, but it also wasn’t as popular. The recent update is great- because it allows to refine searches to show recent listed. This was a main issue I had with LiveAuctioneers , and why I just regularly used the browser. I’m excited to see how they will grow

The worst

2024-12-17

No one will answer your calls if you run into a problem. Email only. Billed my credit card but retracted money from the auctioneer I purchased from. Then told me to pay with card again to resolve issue. Fraudulent and very shady company. Buyer beware! The worst customer service, period. Till this day no one has called after many many complaints and tons of emails. Thankfully American Express handled it buy retracting my money. They never could get in touch with anyone either.



Is LiveAuctioneers Safe? 🤗🙏


Yes. LiveAuctioneers: Bid @ Auction is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,132 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for LiveAuctioneers Is 37.9/100.


Is LiveAuctioneers Legit? 💯


Yes. LiveAuctioneers: Bid @ Auction is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,132 LiveAuctioneers: Bid @ Auction User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LiveAuctioneers Is 57.8/100..


Is LiveAuctioneers: Bid @ Auction not working? 🚨


LiveAuctioneers: Bid @ Auction works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LiveAuctioneers: Bid @ Auction? Post a Review




Features

- Browse and search across hundreds of thousands of antiques, collectibles, and luxury goods

- Contact auction houses with questions

- Place bids before auctions begin or watch auctions when they are live and bid in real-time

- Follow searches to be notified when matching items are added

- View auctions and items from followed auctioneers

- Browse items by category

- Search for live and upcoming auctions

- Register to bid in auctions

- View item images, descriptions, and auctioneer information

- Easily message auctioneers

- Leave a bid on any item before auctions start

- Watch live auctions and bid live in real-time

- Save items and view a list of all of the items you've saved

- View a list of all of the auctions you've registered for

- View a list of all of the items you've left bids on before auctions start

- Search for sold items and access the entire sales database to research sell prices

- Get push notification alerts when items you save or bid on are almost up for auction.

  Customer Service/Support
Developer:
LiveAuctioneers