Contact LiveAuctioneers Support

Hello, I love the idea of the app to go along with the website, but the way this app is made doesn’t allow for actual bidding to happen. Even when I’m watching my item come up in the queue, it sometimes flashes the item on screen for less than a second before the item moves on. Other times it waits so long that several other items pass by while I’m still stuck a few items back. I try to submit my bids, using both the bidding beforehand feature and attempting to bid live, but I still don’t win the item even when my bid was higher. I try to bid live so that I can bid my actual bid, not the “imaginary” bid it says that I’m the highest bidder for, then tells me my bid has been sent. But I never see my bid flash on the feed and I’m never able to win, despite having a higher bid. Please remedy this, you can’t use this bidding app as a bidding app, so I don’t recommend this app to anyone.

I’ve been using the live auctioneers app for years without any problem. In the last couple of months I’ve noticed that it is completely in operable. Even though I have downloaded the latest version, it doesn’t take any time at all before it crashes. What I’ve noticed is every time I go to click on an image, the app completely crashes. I haven’t been able to shop on this site for a long time because of this glitch. I keep checking back hoping it will be fixed, but it’s not and now I’m just frustrated. I can’t say for sure, but I’m wondering if this glitch started when I got the newest iPhone , I’m thinking maybe it’s not compatible, but who knows.

This platform had real promise but the platform themselves do not value the customers and only care about their auction fees. I entered an auction with BidHaus and the manipulated their bidding in the last second of an auction 50%, which pauses and increases bids. I received the logs and it show exactly this, did Live care nope said deal with the auction house not us. Gladly leaving the platform after a dispute filed and within 24 hours without any review of the actual issues settled with auction house. There are other platforms that prevent this and this should have NEVER occurred. I highly recommend to everyone find another platform as they do not care or defend the customer only the auction houses.