İşCep Reviews

İşCep Reviews

Published by on 2024-10-01

🏷️ About: İşCep is a mobile banking app that offers a wide range of features for personal and corporate customers. It allows users to perform various banking transactions, check their financial status, withdraw cash from ATMs, apply for personal loans, and more. The app also provides English support and a simple menu structure for easy navigation.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.3%

👿🤬😠 Negative experience
34.8%

🙄💅🫥 Neutral
21.0%

~ from Justuseapp.com NLP analysis of 21,873 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

Pros

- User friendly

- English interface is super reliable

- Very responsive

- UI interface is user friendly

- Option for English



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Very bad UI, not user friendly

2022-05-21

Yes it is JUST working.. Terrible UI design, can even be a material for mobile application lectures to show what should not be done! Not user friendly at all. Bad menu designs. Even the error messages includes error codes instead of proper explanation of the issue. Way below my expectation and competitors...

Awkward and buggy

2022-06-22

Logging in is cumbersome, long winded and unreliable.
There are too many steps and different codes, and there are bugs whereby codes are automatically reset unexpectedly.

Please just implement FaceID like any other bank

The most unstable banking app

2022-07-23

Yes it has a lot features, if those features work... I keep getting “There was a technical problem, There was an unexpected problem” errors in different screens, sometimes I can never log in where the loading animation is stuck, it loads infinitely. I really miss the other banks, I thought that switching to this bank was going to be great.

Good bank horrible app

2022-08-24

It is impossible to reactivate İşCep when you change your phone. They never thought that someone might’ve been outside Turkey and change the phone while İşCep is installed. I changed my phone in September 2021 and many emails with no results except asking me to go to Turkey in a branch. Very frustrating and damaging as I cannot make any transaction on app or online. I will most definitely change bank when I travel to Turkey.

Confirmation w Application

2022-09-25

There should be an option available to confirm online purchases through İşCep instead of sending confirmation messages to a cell phone.

Useful

2022-10-26

So far so good! Most of the features help but there are still things that need me go the branch like western union etc. I should be able yo do it easily at least by telephone banking.

user friendly

2022-11-27

i always love the online banking service of IS bank. User friendly and the English interface is super reliable ! 5 stars for you !

We’re so gratefull

2022-12-28

Amazing international web service

I don’t like your customers service

2023-01-29

I don’t like

5 Star upgrade

2023-03-02

The upgrade on the mobile app is epic. In fact, it deserves 5 Star from me

Great

2023-03-31

I liked İşCep because easy to use and flexible and gives me good support
Thankful

A bank like none other

2023-05-02

Is Bankasi is excellent per customer support

Satisfied

2023-06-02

Your app is very user friendly

.

2023-07-04

I am really satisfied eith İşCep , can do everything without having to visit the bank or ATM.

Perfect app

2023-08-04

That’s really nice of use, can assist you for everything that you need to do in your account 👍I love it💙

Customer service

2023-09-05

Thank you for an outstanding customer service
Specially during the corona pandemic stay safe
Great people
Sincerely
Rosario Aydil

Good Application

2023-10-07

Good morning sir. This application is good for dealing and give you easy access for looking up your account and for transferring. All the best

nice, but security "enhancements" may not be

2023-11-07

İşCep does not allow me (afaict) to use a password manager to in PIN, anahtar, etc.

thus, i need to find those values (i'm not good at remembering), which exposes me to a peeping Tom, then type in those values, again an exposure.

(the web site has a similar philosophy, not seemingly allowing a password to be pasted into the appropriate field.)

i assume these restrictions are to enhance İşCep 's security. but, imho, the effect is the reverse.

Reliable! Pioneer of Bank in Turkey!

2023-12-09

The application is very responsive, the UI interface is user friendly, and there is option for English, which is super helpful! 🌸 keep it up!

Regarding to recent app updates

2024-01-09

App used to be very user friendly. However latest updates made it horrible!! Please go back the way it was!!

Amazing 🤩

2024-12-16

Best app ever
Help allot because no need to go bank Orginal branch everything can be solve here

Is cep

2024-12-16

It is a very nice to use iscep because my bank always with me by way of is cep

Great app. Just TouchID/FaceID is missing

2024-12-16

TouchID/FaceID is really missing for easy logging in. Everything else is perfect.

Superb

2024-12-16

Better than the website. Pretty lit. 🔥

Currency calculator

2024-12-16

Please we need currency calculator in İşCep please!!! Thank you 😊



Is İşCep Safe? 🤗🙏


Yes. İşCep is very safe to use. This is based on our NLP (Natural language processing) analysis of over 21,873 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for İşCep Is 56.0/100.


Is İşCep Legit? 💯


Yes. İşCep is a totally legit app. This conclusion was arrived at by running over 21,873 İşCep User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for İşCep Is 82.5/100..


Is İşCep not working? 🚨


İşCep works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with İşCep? Post a Review




Features

- Instant PIN option for quickly defining a new customer PIN

- English support for easy use by non-Turkish speakers

- Asset and debt overview for checking financial status at a glance

- Simple menu structure and search option for accessing transactions

- QR code and Beacon technology for easy cash withdrawals from ATMs

- Quick Loan option for applying for personal loans without visiting branches or signing documents

- Call center access from the home page

- Nearest İşbank option for finding the nearest branch and ATMs

- Health app integration for using physical activities for a good cause (coming soon)

  Customer Service/Support
Developer:
Türkiye İş Bankası A.Ş.

Contact e-Mail:

Website: