İşCep app not working? crashes or has problems?

İşCep Status

Last Updated on 2024-10-01 by Türkiye İş Bankası A.Ş.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

75.0%

Not working

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of İşCep Problems 😠👌🔥

Cons

- Terrible UI design

- Not user friendly

- Bad menu designs

- Error messages includes error codes instead of proper explanation

- Logging in is cumbersome, long winded and unreliable

- Too many steps and different codes

- Bugs whereby codes are automatically reset unexpectedly

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Common İşCep Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot İşCep app on iOS and Android devices. Solve all İşCep app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

İşCep iPhone Issues and Solutions

İşCep iOS app crashes, not working, errors
İşCep iOS app network issues
İşCep on iOS has black/white screen

İşCep Android App Issues and Solutions

İşCep has errors/crashing/not working
İşCep server network connectivity issues
İşCep has black screen

İşCep iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever İşCep app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix İşCep app crashes or not working on Iphone (iOS):

Close and restart the İşCep app on iPhone
Update İşCep app to the Latest Version for iOS
Uninstall and reinstall İşCep iPhone app
Update your iPhone to the latest iOS version

Fix İşCep on iPhone unable to connect to server/internet connection issues::

To resolve İşCep network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix İşCep black/white screen (blank screen) on iPhone:

Follow the İşCep iOS app troubleshooting guide Here →

İşCep Android App Issues and Solutions

Fix İşCep not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent İşCep app issues:

Force Stop the İşCep App
1. On android, goto "Settings" » click İşCep app. » click "Force Stop".

Update İşCep to the latest version on PlayStore

Clear İşCep App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "İşCep app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch İşCep.

Fix İşCep unable to contact server/ İşCep internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click İşCep » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got İşCep » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch İşCep on android.

Solve İşCep black/white screens issue on Android:

Follow the İşCep android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Türkiye İş Bankası A.Ş., developers of İşCep.

Verified email ✔✔

E-Mail: musteri.iliskileri@isbank.com.tr

Website: 🌍 Visit İşCep Website

Privacy Policy: https://www.isbank.com.tr/en/privacy-policy

Developer: Türkiye İş Bankası A.Ş.

About this app

this app, Turkey's first and the most comprehensive mobile banking app, offers many new and innovative features for personal and corporate customers to ease their everyday life. · Soon you will be able to use your physical activities for a good cause. For your comments and suggestions, you can contact us through “Contact Us ”page on isbank. com. tr or İşCepsocial media accounts. We will need your health app permission for this.