Google Assistant Reviews

Google Assistant Reviews

Published by on 2024-05-07

🏷️ About: Google Assistant helps you get everyday tasks done more easily and is thoughtfully designed to offer help throughout your day while keeping your information private, safe and secure. Set reminders, get quick answers, find directions with Google Maps, and more while on-the-go with the help of your Google Assistant.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
53.2%

😎👌🔥 Positive experience
33.7%

🙄💅🫥 Neutral
13.0%

~ from Justuseapp.com NLP analysis of 66,171 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Google Assistant is way better than Siri and Alexa

- She is helpful and has a lot of personality

- Fun to use with emojis and sound effects

- Voice recognition works 99% of the time

- Connecting with Chromecast is very useful



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Does NOT work well with Xbox One X

2022-05-21

I downloaded GoogleAssistant because it advertised that you could connect to an Xbox console and use voice commands through your phone to do everything from turning it on to open apps for you. First problem I had is that it doesn’t open the proper game you ask for, for example : “Xbox open Call of Duty Modern Warfare” rather than trying to open the new 2019 Modern Warfare it tries to open the original game Call of Duty 4 for Xbox 360. Second problem I had was even following all of the instructions of putting instant on so you can turn on or off the console from GoogleAssistant it does not work at all. Third problem I had was that it takes anywhere from 5 seconds to 5 minutes for the console and GoogleAssistant to communicate, for example: “Xbox open Netflix” nothing happens for 5 minutes and after you have already opened GoogleAssistant it causes the entire app to restart and kicks you out of whatever you were doing. Overall one of my least favorite google applications to date. Love my google home mini and every other google product I’ve bought has worked great, but this apps usability even compared to the google home app has been nothing but issues on my Xbox or IPhone X

Frustrating

2022-06-22

The worst part is not being able to delete their stupid default “Routines”. Or at least give me the ability to disable them and hide them from view. Really annoying having to go in to each one and remove all the actions just to make them obsolete. Yet I still have them cluttering up the interface.

It’s also very frustrating to need so many different Google apps. Why do I need Home and Assistant just to get some smart plugs to turn on and off. And then I need the Nest App to control the thermostat. What a clunky way to make things “smart”. Google needs to streamline all this for iPhone users. Of course, this problem would easily be solved if Apple wasn’t so stingy with its licensing, allowing for more third party hardware folks to incorporate HomeKit.

Has Potential but Falls Short for iPhone 6 Plus

2022-07-23

Does not have the ability to wake from sleep when plugged into my car which means that I have to wake Siri to open the Google Assistant App while driving my car.

Does not have the ability to silence my phone or take it off of silence because it is an iPhone.

The only time it is useful is in the morning when I click on the microphone and say, “Good morning Google.” At that time it follows the routine. I have gone over every setting and it does not provide the hands free usage which makes it useless. When I ask for it to tell me the weather or traffic, it pulls up the websites. It is no better than Siri in any way and is actually deficient because I can use Siri hands free while driving. I can wake Siri with, “Hey Siri,” while it is plugged in and can tell it to send text messages, read text messages, open apps like music, notepad, etc. Because I use Google for most things, I was looking forward to the Google Assistant but rarely use it and am likely to delete it.

What went wrong.

2022-08-24

I had an iPhone 6s and I used GoogleAssistant with my fossil watch and it worked great. I got my text messages and phones calls and reminders and all. But then something went wrong with GoogleAssistant. I did an update and then it stopped working. I was no longer getting my text messages. Everything else was working fine. So I removed GoogleAssistant and then downloaded it again hoping it would work and it did not not. So then I thought maybe it was my phone because it was an older iPhone and GoogleAssistant was updated maybe there were some changes and my phone just was not getting it due to being old. So I upgraded my I phone to an iPhone XS Max hoping it would work. Excited to get GoogleAssistant downloaded and updated and set up my watch to my new phone and nothing. Still no text messages. I was very disappointed. I just don’t understand what went wrong if it was working fine before. Please go back and check to see what you did a few updates ago that changed to not receiving text messages any more. With every update I have hope that I will get my text messages again and still nothing no text messages coming in. That is the only thing that is missing from GoogleAssistant update and I don’t know why or what happened to stop receiving text messages. Please bring back the text messages so I can use GoogleAssistant again with my I phone.

Lists

2022-09-25

Overall GoogleAssistant is great, but I live off of my lists. I wish you could customize them a little bit more. With the grocery list a lot of times the items fall under the incorrect category. Even when they are named correctly. Just a small thing but irritating when at the grocery store having to scroll through the list over and over again to make sure that I’m not leaving an area of the market just to find an item on my list as I get towards the end of my shopping. Would be nice if you could pull/rearrange The categories according to what you would like to see first. (Example: when I walk through my grocery store the order is; vegetables and fruit, bakery, meat, dry goods, cereals and breakfast, baking, snacks, dairy, frozen.) I personally would like it better if I could rearrange the categories according to my walk through the grocery store. It would just be less stopping and scrolling in the isles. And I wish it wouldn’t allow me to duplicate items. Sometimes you forget that you already added bananas to the list… We have an Alexa as well and she says that it’s already on the list and does not add any duplicates.

Again, I really do like GoogleAssistant it’s just personal preference from features that I appreciated from other apps and some feedback.

Calendars!

2022-10-26

GoogleAssistant could REVOLUTIONIZE how I use my phone and automate my home. But, my work uses Outlook and thus I need to use outlook calendars and events and GoogleAssistant just won’t handle that. It also won’t sync with any iCloud calendars. It only works with its Google calendar which is absurd seeing how even the Google Calendar app will work with all other calendars. But because GoogleAssistant drives the Google nest hub and will only work with one calendar form, that means I cannot use it for my nest display, or my “Hey Google”, or my Google routines. I still have Siri around, but I don’t have a hub and screen for Siri! I have the Google hub and screen, but my calendars won’t work. I hate everything.

We are well into the new century, we can figure this one out. Either Google makes an app that reads app calendars for their hub, or Apple actually makes a hub. I don’t care who does what. Just somebody fix it.

Needs to be iPad Native

2022-11-27

Google Assistant is really nice to have on my iPhone and iPad. It does some things better than Siri, some things worse... mainly it’s more fun but less useful than Siri, but that’s mainly due to lack of system integration.

My main complaint with GoogleAssistant is that it doesn’t run native on iPad. Seriously, at this point what excuse does an app have not to run native on iPad?? Apple has made it extremely easy to scale apps up for the bigger screen and higher resolution, and for an app with as simple of an interface as Google Assistant it would be rather easy to make it run beautifully at fullscreen on iPad using UIKit and AutoLayout. They could also optimize it for SplitView rather easily as well, which would be extremely helpful when multitasking. I hope they get on that, because it would make GoogleAssistant so much better!

Problem with Response

2022-12-28

Today’s response was perfect, however, normally (98% of the time) when I request this selection (which I particularly enjoy), there is a problem. I make the request, there is a positive response from google but it never makes the connection. I wait and wait and then I repeat it all with the same response and again wait and wait and finally it will sometimes connect. Sometimes I give up and make a different selection but don’t feel this should be necessary.
I also had trouble with one of your smaller round “auxiliaries”. It would only play one song from any of my Pandora selection and then turned off. I got so exasperated with it, I finally threw it out! No, I never replaced it.
Hope this helps.

Needs improvement

2023-01-29

While i think it works fine there are interactions that I don’t like. For example, having to say “hey google” every time. I’d much rather just be able to say “Google, turn on the lights”. Also many times I will say “hey google” and wait to see if the devices heard but they never have any feed back, like “yes?” Or “how may help?”. Adding these makes it feel less like I’m just talking to myself and more natural. And when it hears the command it always should repeat it back such as “Okay, turning on the lights”. Also GoogleAssistant has a significant delay in communicating with devices. It needs to be sped up a bit. Also not being able to use GoogleAssistant while my phone is locked is a huge down fall. I currently have a shortcut set up so I don’t even have to touch my iphone. Simply say “hey Siri” “turn off the lights” and through the shortcut in the iPhone it communicates with google assistant and is the equivalent of saying “hey google turn off the lights”. However it currently only works when my iPhone is unlocked. If it isn’t the command either fails or ask me to unlock the iPhone which defeats the purpose it all.

Could be improved

2023-03-02

GoogleAssistant is almost perfect, I really enjoy Google Assistant so much more than Siri or Alexa, the interface is clean and easy to use, and I actually enjoy using GoogleAssistant and find it fun. However when I ask Google what’s on my calendar, it does not list everything that’s on my Google Calendar, just the things that I have entered through Google Assistant. (For example, if I create an event through the Calendar app, the Assistant does not read or recognize it). I also wish that there was a way for Google Assistant to list all events and reminders when asking about my day. I have to ask separately “what are my events this week” and then “what are my reminders this week”. If there was a way to see everything at once that would be great.
All in all, GoogleAssistant is the best personal assistant I’ve used so far and I highly recommend it.

Better than Siri, but needs work

2023-03-31

I find Google assistant to be much much better than siri when compared side by side, but it still could be improved upon.

There appears to be no way to edit text if the voice recognition gets a qurstion wrong. You have to either repeat the question a few times until it gets it right or type it in manually. If it is just having a problem recognizing one part of a long question, having to type the whole question manually is frustrating. It would be much better to just have an option to edit the one word the speech recognition got wrong. This is annoying, and is soemthing siri does better.

This is a total Siri killer.

The best Assistant

2023-05-02

Even before I had an IPhone, the google assistant to me was pretty great, the fact that it had games, and a variety of sets of things it can do aside from setting alarms, checking the calendar, the nearest restaurant, google maps and stuff, it was a whole bright amazing experience. But then after I started using an iPhone, I discovered more reason to love the google assistant even more, to the point that I am even downloading it on my iPhone right now because it’s way better. Massive Thanks to google for this assistant, I have Zero complaints. Peace

Stop Spiting each other Apple & Google

2023-06-02

The application itself works great and I’d use it so much more than I do, if Apple didn’t restrict the use of Google apps on their devices - especially wearables. Once there is a decent wearable market, I’m jumping ship from the iPhone and iWatch (I like them well enough on their own, but I need my virtual assistant to see my diary and calendar and nothing can unseat Gmail and Google Calendar as the best). In short, stop fighting with each other Apple and Google - I want to be able to use my Google apps easily on my Apple devices.

Amazing! But...

2023-07-04

I love the google assistant! It’s great! However it would be even better if it had a hot word on iPhone. As of right now it only works in GoogleAssistant but it would be awesome if it worked outside GoogleAssistant . But it shouldn’t be ok google because the original google app uses that and they would conflict. It would be cool if it was something like “hi google” or “google assistant” and so on. But over all, this is the best ai experience I’ve come across. It’s useful, open, takes advantage of the google search engine, user friendly, unique, and has a slight charm and an almost a human personality and realistic interface.

Unreliable, but has potential.

2023-08-04

I take eye drops twice a day, a need to keep my eyes closed to absorb the drops for 5 minutes. I start off with “hey google, set timer to 5 minutes”, and it works well some times, giving me a “ding, ding, ding, ding, ding” when done. However, after 3 to 5 days, is stops responding when the timer pops. The only solution, so far, after an hour chatting with Google support, is to delete GoogleAssistant and re-download and install. I’ve been through 6 iterations of this cycle. Siri is dumb, compared to GA, but it works consistently with timers.

I’m done with you, GA; I’ll try Cortana or Alexa.

Assistant is the best.

2023-09-05

I love GoogleAssistant , because it is accessible to the blind and the visually impaired community I also like the fact that you can also make it reed some random stories to you, that way you can come up with some crazy ideas, and even going to some amazing adventures with the assistant as well. There are no issues here to be found whatsoever I will continue to love GoogleAssistant as much as possible, thank you guys for your service and please continue to make GoogleAssistant officially accessible to make some new improvements into the future, thank you.

5 stars 1 request

2023-10-07

I’ve put 5 stars here because I think the assistant app is great. I have only one request....that they figure out how to let you change the reminder alert tones. It’s very convenient and quick to voice command a reminder for any time any date (even if it’s a year in the future, but the only alert tone available when you get your reminder is a 1 second chirp and it only chirps once. Pretty easy to not hear it. Please update GoogleAssistant so there are more reminder alert time options including repeat alert after 2 minutes. THANKS!

Way better than siri

2023-11-07

I recently needed to do some projects and used Siri it get information hands free, however I found out that it is very limited and only reads info from Wikipedia, I can barely even show some pics! Then I got GoogleAssistant, and I'm impressed by Google answer to siri.
The "ok, Google" feature works 99% of the time for my horrible accent and the voice is very cheerful and fluent. Its ironic that a 3rd party application does better than what Siri can do. Information is usually on pint and the new connecting with Chromecast is very useful. GoogleAssistant a nessacity is all iphones and should be kapt in the iPhone dock.
Theres is literally nothing wrong with this pp for me other than the fact that accessing it is harder than Siri. GoogleAssistant and gboard is perfect t combination for your iphone.

Siri who?

2023-12-09

seriously, google assistant is way batter than Siri and Alexa. shes so helpful and has so much personality which is kinda ironic for a bot. shes fun and i love her use of emojis and sound effects. the only thing i would suggest is that google gives her a name or nickname, like how Siri and Alexa have. when you ask “whats your name?” or “what can i call you?” she simply says that her name is Google Assistant. i have tried asking if i could change it or give her one but its not something they allow you to do. i feel like she should have an actual name (because saying “Google Assistant” is a bit inconvenient and i'm sure everyone else would agree) otherwise we should have the option to give her a nickname just like we’re given the option to tell her to “call me ___” or “my name is ___”

Amazingly better than Siri

2024-01-09

If Google assistant has the IQ of a Mensa genius, Siri has the IQ of a turkey.

It’s unfortunate that a 3 trillion dollar company such as Apple (that overcharges us for everything) has the malice to interfere with the normal functioning of Google apps on iPhone. For example, the microphone often has issues activating Google assistant. This has been going on for over a year, and it is an issue with iOS. Since getting an iPhone my ability to use voice dictation has been reduced dramatically due to Apple’s subpar voice recognition and buggy software. I miss my Google phone immensely.

I can’t believe how this assistant isn’t worth a zip

2024-12-21

First off this assistant Is worthless and I don’t understand how anyone gets any kind of help other than the stupid erroneous repetitive answers constantly given. At least Siri is honest and only knows how to respond with “I don’t know” to everything. Ask a straight forward question and get such stupid answers so far from the main topic of the question is just not acceptable. In a way it’s a good thing it’s a stupid bot because I would not stop till I found it to prevent it from causing anger and frustration ever again to anyone else. Better yet it’s not necessary to throw your phone against the wall. Freakin ridiculous!!
If your looking for a good test to determine your anger and frustration level I strongly recommend getting assists you’ll find out real quick.

Needs to be iPad Native

2024-12-21

Google Assistant is really nice to have on my iPhone and iPad. It does some things better than Siri, some things worse... mainly it’s more fun but less useful than Siri, but that’s mainly due to lack of system integration.

My main complaint with GoogleAssistant is that it doesn’t run native on iPad. Seriously, at this point what excuse does an app have not to run native on iPad?? Apple has made it extremely easy to scale apps up for the bigger screen and higher resolution, and for an app with as simple of an interface as Google Assistant it would be rather easy to make it run beautifully at fullscreen on iPad using UIKit and AutoLayout. They could also optimize it for SplitView rather easily as well, which would be extremely helpful when multitasking. I hope they get on that, because it would make GoogleAssistant so much better!

Better than Siri

2024-12-21

I find the Google Assistant to be way better that Apple’s native solution that is Siri. I think it has more to do with how the information is packaged. Most of the time, the Assistant gives me something from the web, á la Siri, but instead of giving me the oft-repeated and annoying line “Here’s what I found on the web for...”, the Assistant gives me the result in a similar manner to the Top Stories feature on Google Search. I also use the 3rd-party integration much more than I ever have with Siri.
My biggest problem with the Assistant is not exclusive to Google’s AI, (I have this complaint about Siri and Amazon’s Alexa as well) but nevertheless, there’s a discoverablity problem. As the Assistant is in an uncanny valley of intelligence, I’m not entirely sure of everything I can do at any given time. I think Google is at a good place of addressing this problem.

Fun app

2024-12-21

I downloaded Google Assistant app almost by accident. I didn’t even really start using it, it started using me. Started giving reminders for stuff it shouldn’t even know. But after clicking on to it a couple of times it got to point where I was on it daily to multiple times a day. How it has all the information it has is amazing. I’ve been reminded of birthdays and payments that were due and numerous other things. Sometimes it is a life saver. Reminding me of birthdays, anniversaries and more. I really enjoy the daily fun facts and jokes. I highly recommend it.

Goodbye Siri, Hello Google Assistant! 😄

2024-12-21

I have a iPhone, and at first when I never knew that I could get GoogleAssistant, I thought Siri was..okay. She never really understood much, normally responded with “I’m not sure I understand” and blah blah blah. But my friend told me about GoogleAssistant. First day using it and I’ve fallen in love. I LOVE LOVE LOVE how you can play games like Freeze Dance and others, it tells WAY better jokes, and it is funny! My favorite is that it responds to emojis. On Siri, if you type a “😃” it says “I’m not sure I understand” or “I can search the web for that”. But with this, it actually says “🙂” back! GoogleAssistant is truly awesome, to whoever is reading this, ignore those bad reviews. This is an HONEST REVIEW, I love GoogleAssistant so much!

Awesome

2024-12-21

I have had several shark vacuums throughout the years. I never owned a shark robot. I had gotten a bissell Smartclean one year ago after five months the cleaning and power wasn’t there and Bissell would not honor their warranty. Being totally dissatisfied I began researching robot vacuums I became very impressed with a few of the Shark robots. Finally I purchased the Shark IQ Self Empty Robot. I LOVE this robot. My floors which are carpet, hardwood, and tile all look fantastic and I have three indoor chihuahuas who shed a lot. I would recommend this robot to everyone. The only catch is I have had trouble with GoogleAssistant yet Shark tech support has returned all my calls and have informed me that certain parts of GoogleAssistant are being fixed and will update on December 1, 2019.

Google Home is Awesome!

2024-12-21

I think a lot of people go into these systems with crazy high expectations or set their system up backwards, like buying cameras and the a smart home system and then are disappointed something doesn’t work the way they wanted. For our current level of technology, I have been VERY pleased with what all Google Home has to offer. The Google Assistant is there to remind me of upcoming appointment, researching topics, music...etc. I intend to get my mother a couple of smart bulbs so that she can start utilizing hers for better security when she comes home.



Is Google Assistant Safe? 🤗🙏


Yes. Google Assistant is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 66,171 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Google Assistant Is 38.8/100.


Is Google Assistant Legit? 💯


Yes. Google Assistant is legit, but not 100% legit to us. This conclusion was arrived at by running over 66,171 Google Assistant User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Google Assistant Is 53.8/100..


Is Google Assistant not working? 🚨


Google Assistant works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Google Assistant? Post a Review




Features

Google Assistant helps you get everyday tasks done more easily and is thoughtfully designed to offer help throughout your day while keeping your information private, safe and secure.

Set reminders, get quick answers, find directions with Google Maps, and more while on-the-go with the help of your Google Assistant.

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