iTunes Remote app not working? crashes or has problems?

iTunes Remote Status

Published by Apple

iTunes Remote is the best way to control Apple Music, iTunes, or the Apple TV
app from anywhere in your home. Simply download the app to your iPhone or iPad,
and connect directly to Apple Music, iTunes, or the Apple TV app on your Mac or
PC.

I have a problem with iTunes Remote

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Most reported problems

Reported Issues: 2 Comments

By Everett Prewitt 11 months ago

Itunes remote disconnects. The only way to reconnect is to close Itunes and then open it again.

By Martin geraghty 1 year ago

Why is iTunes remote so intermittent when it has been working perfectly for the last eighteen months. I constantly get the message saying not playing and I have to input pairing code using us cable.

Common dislikes about iTunes Remote app

- Cannot search Apple Music if you have a subscription

- Remote has had many issues over the years

- Amnesia problem, losing track of its host computer

- No Airplay setting in the Apple TV app to maintain the preference to automatically Airplay to your Apple TV

Have a Problem with iTunes Remote? Report Issue

Common iTunes Remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iTunes Remote app on iOS and Android devices. Solve all iTunes Remote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iTunes Remote iPhone Issues and Solutions

iTunes Remote iOS app crashes, not working, errors
iTunes Remote iOS app network issues
iTunes Remote on iOS has black/white screen

iTunes Remote Android App Issues and Solutions

iTunes Remote has errors/crashing/not working
iTunes Remote server network connectivity issues
iTunes Remote has black screen

iTunes Remote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iTunes Remote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iTunes Remote app crashes or not working on Iphone (iOS):

Close and restart the iTunes Remote app on iPhone
Update iTunes Remote app to the Latest Version for iOS
Uninstall and reinstall iTunes Remote iPhone app
Update your iPhone to the latest iOS version

Fix iTunes Remote on iPhone unable to connect to server/internet connection issues::

To resolve iTunes Remote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iTunes Remote black/white screen (blank screen) on iPhone:

Follow the iTunes Remote iOS app troubleshooting guide Here →

iTunes Remote Android App Issues and Solutions

Fix iTunes Remote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iTunes Remote app issues:

Force Stop the iTunes Remote App
1. On android, goto "Settings" » click iTunes Remote app. » click "Force Stop".

Update iTunes Remote to the latest version on PlayStore

Clear iTunes Remote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iTunes Remote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iTunes Remote.

Fix iTunes Remote unable to contact server/ iTunes Remote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iTunes Remote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iTunes Remote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iTunes Remote on android.

Solve iTunes Remote black/white screens issue on Android:

Follow the iTunes Remote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of iTunes Remote.

42.11% Contact Match

Developer: SquallyDoc Studios

E-Mail: [email protected]

Website: Visit iTunes Remote Website

63.16% Contact Match

Developer: Erdal Çam

E-Mail: [email protected]

Website: Visit Erdal Çam Website

About this app

Simply download iTunesRemote to your iPhone or iPad, and connect directly to Apple Music, iTunes, or the Apple TV app on your Mac or PC. • iPhone, iPad, or iPod touch with iOS 11. • macOS 10. 15. • iTunes 12. iTunes Remote is the best way to control Apple Music, iTunes, or the Apple TV app from anywhere in your home.