Contact iTunes Remote Support

by BigRedCornell

Catalina got rid of the forever spinning beach ball that was present in the last iteration (abortion, really) of itunes on Mojave, especially when ripping music from a cd.
But remote, which has had many issues over the years, seems to have an amnesia problem, this time losing track of its host computer, even sometimes while it is playing a playlist! Only way to reconnect is by deleting the remote and reestablishing the Connection. It works for a short while and then the same thing happens.
I use this with Hegel music products, one of the best, if no THE best airplay receiver.
I have been using iTunes and airplay for more than 10 years. It has steadily gone downhill as iOS and intoxicating profits drove Apple’s focus, while OS X steadily went downhill.
The dreaded Apple permissions debacle is enough to make a grown man cry. The only person this is going to keep from copying the music is the Apple computer owner. A thumb in the eye for being an Apple enthusiast.
I have owned most everything Apple makes, including Xserve.
It used to be fun to work with Apple. Now it’s a hair pulling ritual. For the first time since I started using Apple, I an thinking of alternatives.
Lastly the interface with music and iphone is terrible. Just awful.
Can’t see playlists, edit playlists, delete playlists along with their songs.
Clearly Apple doesn’t care. And it’s very very sad.

by Jashton37

So far I haven’t been impressed with many of the changes since Apple decided to chop iTunes in half. Why did you take away the Airplay button? Now I have to go to my computer to make iTunes connect to my Apple TV via Airplay (which is still way faster than loading from the Apple TV!) Before I could connect it from the app while sitting on my couch. Also, there’s no Airplay setting in the Apple TV app that will maintain the preference to automatically Airplay to your Apple TV like before. Why take that away? It worked so great before! Now I have to select it from my computer every time that I want to watch anything. I have purchased ALL the Apple things like you wanted me to, why won’t they play well together?!
(Note: I am writing this review while I am patiently waiting for my Apple TV to load content from my library...)

by Anthonyjp

After Catalina, I waited a long time for the return of Remote support. While it finally works on iPhone, I can’t it to work properly on my watch. It shows my Mac library in the list, but after connecting, nada. I‘ve read all the help files, researched it to no end, removed/re-installed/re-added more times than I can count, with no luck.

Feature request: Instead or fixing Remote, it would be even better if the remote functionality with my Mac could be incorporated into the Now Playing watch app – it would save so many steps and be much easier! (Bc honestly, using Remote app to control Mac Music app is really clunky and slow as it is anyway, with so many taps and waiting between taps to get to a simple music control like adjusting volume or skipping to the next track.) It really doesn’t make sense that Watch integration is only right with iOS and not my Mac too.