NZTD Reviews

NZTD Reviews

Published by on 2025-03-31

🏷️ About: Make your arrival in New Zealand a smoother experience by filling out your New Zealand Traveller Declaration (NZTD) before you get here. You can submit it up to 24 hours before starting your trip to New Zealand.


       


Overall Customer Experience 😎


🤬 Negative experience
99.8%

😎 Positive experience
0.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 277 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
New Zealand app

Please be more clear on NTZD! Appl
Unrealistic to complete whole process in less than “24 hours before departure)!!!
When traveling between multiple countries. the cost on roaming is very expensive! There was nothing ask on NZTD that could not been ask several days before cruise departure.

Thank you and have a great time.

1 year later App remains unusable

NZTD has been rubbish since release. It stalls, hangs and has an incredibly hard time connecting and submitting the declaration. You often get to the option to put your phone number and name and email in and then the Save button simply never works. Total garbage every time I have tried to use it.

Stability issues

I found that NZTD jumped back out of the declarations details page when attempting to paste my NZ contact address several times forcing me to re-enter information. I eventually got it to work by selecting the manual address entry option.

It is also a little disconcerting that a “profile” is created without any account credentials being collected.

Good idea … sometimes difficult to use

Several senior citizens, including myself, really needed help to navigate through NZTD on a mobile device. If there was a specific path for Cruise ships (without street addresses included) this might ease some confusion.

Annoying entering information

You have to enter a lot of information in NZTD . Anytime you go to another app to look that info up (like your flight number, dates, etc) everything you just entered in that section disappears. So it’s pretty annoying to use.

Relatively Streamlined, Room for Improvment

NZTD is quite straightforward and easy to use. I appreciate being able to submit the information electronically in advance rather than rushing to fill out a paper form on arrival.

Biggest feedback: Anytime you switch app screens - which I had to do a couple times to look up flight info, contact info, etc - it erases whatever info you had already filled out for that screen. Annoying when it’s necessary to flip back and forth for necessary info

Easy and straightforward

Very easy to use, self-explanatory, and submission works great with confirmation sent within a minute. However I would have appreciated a bit more details and/or examples on some things I need or not need to declare, to avoid losing time searching for more information on the web. No big deal, just something for improvement eventually

Generally helpful, but not always

App seems well thought out, leads user through necessary questions logically. One suggestion: cruise ship passengers sailing from outside NZ are still required to enter a city as the location where they’re staying. Might want to either clarify that’s the city from which they embarked or change logic to not require that field be completed.

Ease of use

I love the ability to make this declaration electronically. I have a hard time writing manually because of arthritis in my fingers. This is so much easier!

Easy and Quick

Very easy app to navigate. Took no more than a couple minutes to complete.

Fast and Easy

NZTD was very convenient although we had difficulty with the address in NZ since we were in a cruise ship.

Easy app!

Easier to do it pre flight than trying to do while in flight.

Easy to use and will save time at custom.

Never used NZTD before. I heard that NZ custom is pretty strict on what you can bring to NZ. NZTD provides an adequate amount of time to get your declaration done before you start your trip.

Easy to complete

This was an easy process to follow and is better than having write it out in customs.
Steve

Super Easy

Did just what it said, made the deceleration process quick and easy.

A joy

NZTD is so much better than having to fumble around at the airport and on the plane .
Much appreciation thank you

Quick and Easy

Nice app, and nice you can do the declaration while still at home!

Wish every country had this

So easy to use

User friendly

NZTD was easy to navigate and use… 😁

Does what it should, and well.

Quick and easy to use.



Is NZTD Safe? 🙏

No. NZTD does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 277 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for NZTD Is 0.2/100.

Safety Analysis

76.5% of users say app is Safe 👍
76.5%

14.8% of users have Some Concerns ⚠️
14.8%

8.7% of users say app is Risky 🚨
8.7%


Is NZTD Legit? 💯

No. NZTD does not seem legit based on our analysis. This conclusion was arrived at by running over 277 NZTD User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NZTD Is 0.2/100..

🔏 Privacy & Data Safety

NZTD collected the following data from you:

  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with NZTD? Post a Review




Features

Make your arrival in New Zealand a smoother experience by filling out your New Zealand Traveller Declaration (NZTD) before you get here.

Your declaration will take about 10 minutes to complete and you’ll need to answer the questions in English.

- Items you are bringing into New Zealand, including in your carry on bags and checked in luggage.

You can submit it up to 24 hours before starting your trip to New Zealand.

You need to be online to start or submit a declaration.

  Contact Support
Developer:
Ministry of Business, Innovation and Employment