Modlily-Online Shopping Reviews

Modlily Online Shopping Reviews

Published by on 2026-05-13

🏷️ About: Modlily, an affordable online shopping platform for women, we pursue a balance of comfort and stylish design on the premise of reasonable pricing. Modlily offers 8000+ unique and ultra-affordable styles including swimwear, tops, dresses, plus size, jewelry and accessories.


       


Overall Customer Experience 😎


🤬 Negative experience
95.5%

😎 Positive experience
4.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 5,538 combined software reviews.

Is Modlily Online Shopping Safe?
Modlily-Online Shopping does not appear safe based on available data.
4.5/100

  Safety Analysis »»

Is Modlily Online Shopping Legit?
Modlily-Online Shopping does not appear legitimate based on our analysis.
4.5/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Not happy

I ordered merchandise from this company they gave coupons first time purchase over a certain amount free shipping fourth item free. It showed me one price then when I checked out, it rang up another. I did an online chat. They said they would give me money back. it in fact was not money it was credit. annoyed about that. It said it would arrive by a certain date. I paid for faster shipping and it still didn’t arrive. I unfortunately had to pick one star. No stores for me.

Horrible App, Horrible customer service

I have been waiting for a refund from this scammy company for 3 weeks. There warehouse received my returned items 3 weeks ago. According to their policy refunds would be issued within 7 days of receipt. I do not want a credit to order more cheap junky clothes, I want my money back.
ModlilyOnlineShopping itself is horrible. Difficult to navigate through to find what you’re actually looking for. Apparently English is not their language.
I can’t wait to get my refund so that I can delete ModlilyOnlineShopping and unsubscribe to all future marketing efforts.

Fell for the buy 3 get one free

Didn’t get one free but I really fell in love with the styles and they have xxl!! Complete disappointment! The material is a stiff nylon with no stretch or give, not a flowing cotton like the pictures look. Necklines fall right at the collarbone. Felt choked. The darts are so small that it hung straight down, no room at the tummy as advertised. Sent it all back! Now I will see if I get my money back, less of course the shipping, which was supposed to be free since I spent over $120 but I now see in the return policy it will be deducted from my refund for the send and return, as little as $8.99 but mine is $14 each way. Sheez, they really got me!

Shipping out there orders

They are horrible shipping there orders out I waited a month to get 1 shirt then 1 week goes bystill waiting for the rest of my order and so I get intouch with them to ask them were my other part my order is. Of course in is it’s in the warehouse it will be expedited out to you because you have been waiting almost a month and a a week or 2 weeks which is ridiculous. Well that never happened 2 weeks go by I checked my order to see if it was shipped no it is still being processing which means in the warehouse still. Omg I was I was so mad it’s ridiculous waiting this long for an order of 4 shirts. So I got intouch with them and chatted that’s how you talk to them of course they don’t won’t you to cancel I am not waiting any longer. You go any store you would never wait like this also it’s in heard of. Molly has nice clothes that’s why I shopped there this was my first time and I think it will be my last. They really need to change there shipping system they are going to loose a lot of business I don’t know how people would put up with this well I am not. I am just letting you all know if you order from just be on top of them you may never get your stuff. Have A Great Night

Scam!! Do not buy!

I ordered from this company at the beginning of May 4 different bathing suits I spent over $100 and they drafted it immediately. It said the latest it would ship was the end of May, but it had not shipped. Then they moved the shipping day out by a week. And asked if I'd keep the order and take a discount and I said I would, but that I wanted a credit to my original payment method not a store credit. Several days go by and it still had not shipped. Just didn't even wanna bother with it and so I went and requested a refund. They said they would give me a store credit and I said no I want it refunded to my original payment method. That was about a month ago and I just had my eighth conversation. Get my refund processed to my card after filing a dispute with my credit card company they process my return as a store credit which I had specifically said I did not want. And now I'm speaking to someone again because the person I spoke to two days ago told me I'd see the refund on my original payment method within 24 hours but two days has passed and still no refund. That person said 24 hours today the person said five business days before I see it. This business is a scam and they have horrible customer service. steer clear!

Return credit issue

I really like the clothes on Modlily & the chat service has been good. I used ModlilyOnlineShopping to order and my first order, I had to return some tops that did not look right on my body shape & I asked how to go about returning. I received an email that i thought was very rude & I did not appreciate the fact that they said the items had stains & a perfume smell. I did not wear the items at all & only tried on once very quickly. I did also put everything back I. The original packages & they said I was missing an item with just an empty bag. This all is FALSE!

I am going to give Modlily one more chance & order a 2nd time. I hope they will be more truthful & courteous if I should have to return anymore items. It is very hard to order online & to know how something will fit & how it will look on me without being able to try on. They make the models all look great in the clothing but not everyone is as tall & thin to look the same. I think a person should be able to get a full refund minus the shipping if that is what they prefer. I may not order any more after this 2nd time if I have trouble that way. I’m only ordering now to use my “in store” credit.

30% discount bait and switch

I downloaded ModlilyOnlineShopping to take advantage of the 30% off. I tried to apply it at checkout and it wouldn’t apply. I discovered the 30% off was for orders of $99 and over. Had I known that I would have ordered it from the on-line app to save time. Hopefully I will be able to take advantage of some discounts in the future.

Awesome Bathing Suits

PROS: They fit pretty close true to size
I wish they were a little bigger although the next size would have been too big. I bought 4 Tops with the Shorts bottom. They look great and you really could wear them as a short set.
CONS: They took a long time (almost a month to get them). I got free shipping but to make a return they want to charge you and you have to wait till they receive the product before you can get your money back or a new suit

Ordered 2, Kept 1

Quality of products ordered was good. I ordered two swimsuits. One swim suit was too big even though I ordered small (4/6), but the other fit perfectly and it was a small as well. If you’re a small frame person and/or short/petite, read reviews carefully to ascertain what size will fit you best. Keep in mind the “style” of the suit can also make a difference in fit. Aside from that, the suits were cute and the one I kept, I got to wear on a recent trip and got a lot of compliments.
I’m working to process a return on the other suit so we will see how that works out. Stay tuned.

Lindy

I have always been satisfied with the quality of their clothes. I am a bit overwhelmed with all the emails they send out though. I don’t feel it’s necessary. If you have a great product you don’t need to reach out to me. I will buy from you when I need clothes.

Love my dresses

I just got my three dresses and blouse in the mail I love them all I will be ordering more items now that i know the quality, and the size that I wear only one thing it takes forever to receive your items which had me worrying if this was a legit site but hooray it was and I’m so please

Shopping with Modily

This is one of the most user friendly websites I have ever used. I like how I can use the filters to look at things in my size and color. By using this filter, I don’t have to look at things I am really not interested in looking at. Probably the most important feature is that the sizes are true.

Great Fits & Trendy Items

I have been buying swimsuits from Modlily for several years and love them. They fit better than any suits out there for my size. I am 5’9” and weigh 190. I also have severe scoliosis so it’s very hard to find things to begin with but add my bust size to my bottom size and we have another issue altogether. Thanks for true to US sizing and great choices!

My wardrobe!

I have shopped Modlily for years! I buy all of my bathing suits from Modlily. A new one or two every year. I still have 6 from previous years, THATS how well they wash and wear and last! Excellent quality! I also have 3 dresses, 2 sweaters , 3 sweatpants, 7 shirts, 5 sweatshirts and 2 pair of sandals. I love them ALL! Thank You Modlily for my wardrobe and for your fast shipping and excellent customer service.

Always a good buy!

I have purchase many many items over the years (probably close to 20 purchases) I have never had an issue that could not be returned or fixed. Most items fit very well and are quality material. The ones that didn’t suit my body type were easily returned.

Bathing suits are awesome!

Living at the shore, I’d like to have a variety of bathing suits. Because of the reasonable prices, I have indulged myself in several new ones this year. I’ve been very pleased with the quality of all of the suits. They fit true to size. Shipping is a little slow, so take that into consideration when you make your purchase. Modlily is totally worth the wait.

Great selection to choose from.

After finally getting to my goal weight, I have been looking for a website that sells cute women’s clothes priced reasonably. I found the web page should be very easy to use. I just placed my first order of eight items and I’m looking forward to seeing how the sizing and the quality of the products I ordered. I’m hoping to be a long time customer of Modlily.

Love this site!

I was hesitant to order from Modlily, as I had ordered from a similar site, and the clothing was awful, and they had a terrible return policy. Every single item that I have purchased from Modlily, and I have purchased a lot, has been very good quality And very reasonably priced. Everything fits well, and looks exactly as depicted online. I just can’t say enough about them. I am so happy to have found them!

Beautiful on the Beach

The 6 swimsuits I purchased were in XL because I followed the size guide. Unfortunately not one fit! They were cute but ALL looked like I put my grandma’s swimsuits on!! LOL. Just a VERY expensive lesson to learn. I had to take out the HUGE bra pads & hopefully try to shrink them in hot water & dryer… I DO like the styles offered, I just know to order a Large instead. I wish I could get a refund. The return process just seems impossible.

Chat

The person I just talked to was great help and wanted to give a thumbs up, but couldn’t find it and went back to chat, but it was some one else, so maybe you can see who it was and hit them a thumbs up for me, because he was so good and finally figured out what was going on that know one else was giving me answers, except the person I chatted with, great employee you have there, hope he gets credit for helping me. Thank you



Is Modlily Online Shopping Safe? 🙏

Modlily-Online Shopping does not appear safe based on available data. JustUseApp Safety Score for Modlily Online Shopping is 4.5/100.
This assessment is based on our NLP analysis of 5,538 user reviews. Combined with the app store average rating of 4.8/5.


Is Modlily Online Shopping Legit? 💯

Modlily-Online Shopping does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Modlily Online Shopping is 4.5/100 .
This conclusion is based on analysis of 5,538 user reviews.




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Features

Modlily, an affordable online shopping platform for women, we pursue a balance of comfort and stylish design on the premise of reasonable pricing.

Modlily offers 8000+ unique and ultra-affordable styles including swimwear, tops, dresses, plus size, jewelry and accessories.

Find daily wear and swimwear in the season's top trends and colors.

  Contact Support
Developer:
Modlily Group Ltd