Contact Modlily Online Shopping Support

by Poolehallerin

I ordered from this company at the beginning of May 4 different bathing suits I spent over $100 and they drafted it immediately. It said the latest it would ship was the end of May, but it had not shipped. Then they moved the shipping day out by a week. And asked if I'd keep the order and take a discount and I said I would, but that I wanted a credit to my original payment method not a store credit. Several days go by and it still had not shipped. Just didn't even wanna bother with it and so I went and requested a refund. They said they would give me a store credit and I said no I want it refunded to my original payment method. That was about a month ago and I just had my eighth conversation. Get my refund processed to my card after filing a dispute with my credit card company they process my return as a store credit which I had specifically said I did not want. And now I'm speaking to someone again because the person I spoke to two days ago told me I'd see the refund on my original payment method within 24 hours but two days has passed and still no refund. That person said 24 hours today the person said five business days before I see it. This business is a scam and they have horrible customer service. steer clear!

by Sharles65

They are horrible shipping there orders out I waited a month to get 1 shirt then 1 week goes bystill waiting for the rest of my order and so I get intouch with them to ask them were my other part my order is. Of course in is it’s in the warehouse it will be expedited out to you because you have been waiting almost a month and a a week or 2 weeks which is ridiculous. Well that never happened 2 weeks go by I checked my order to see if it was shipped no it is still being processing which means in the warehouse still. Omg I was I was so mad it’s ridiculous waiting this long for an order of 4 shirts. So I got intouch with them and chatted that’s how you talk to them of course they don’t won’t you to cancel I am not waiting any longer. You go any store you would never wait like this also it’s in heard of. Molly has nice clothes that’s why I shopped there this was my first time and I think it will be my last. They really need to change there shipping system they are going to loose a lot of business I don’t know how people would put up with this well I am not. I am just letting you all know if you order from just be on top of them you may never get your stuff. Have A Great Night

by VPieper

Didn’t get one free but I really fell in love with the styles and they have xxl!! Complete disappointment! The material is a stiff nylon with no stretch or give, not a flowing cotton like the pictures look. Necklines fall right at the collarbone. Felt choked. The darts are so small that it hung straight down, no room at the tummy as advertised. Sent it all back! Now I will see if I get my money back, less of course the shipping, which was supposed to be free since I spent over $120 but I now see in the return policy it will be deducted from my refund for the send and return, as little as $8.99 but mine is $14 each way. Sheez, they really got me!