The Spoke Status

Last Updated on 2023-01-14 by Laura Howard

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Common The Spoke Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Spoke app on iOS and Android devices. Solve all The Spoke app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Spoke iPhone Issues and Solutions

The Spoke iOS app crashes, not working, errors
The Spoke iOS app network issues
The Spoke on iOS has black/white screen

The Spoke Android App Issues and Solutions

The Spoke has errors/crashing/not working
The Spoke server network connectivity issues
The Spoke has black screen

The Spoke iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Spoke app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Spoke app crashes or not working on Iphone (iOS):

Close and restart the The Spoke app on iPhone
Update The Spoke app to the Latest Version for iOS
Uninstall and reinstall The Spoke iPhone app
Update your iPhone to the latest iOS version

Fix The Spoke on iPhone unable to connect to server/internet connection issues::

To resolve The Spoke network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Spoke black/white screen (blank screen) on iPhone:

Follow the The Spoke iOS app troubleshooting guide Here →

The Spoke Android App Issues and Solutions

Fix The Spoke not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Spoke app issues:

Force Stop the The Spoke App
1. On android, goto "Settings" » click The Spoke app. » click "Force Stop".

Update The Spoke to the latest version on PlayStore

Clear The Spoke App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Spoke app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Spoke.

Fix The Spoke unable to contact server/ The Spoke internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Spoke » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Spoke » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Spoke on android.

Solve The Spoke black/white screens issue on Android:

Follow the The Spoke android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Laura Howard, developers of The Spoke.

About this app

Want to stay up to date with all of the latest news around Conestoga, from student life and sports to opinion and local news? Read articles from Conestoga High School's student-run newspaper on The Spoke App!