Keeta - Food Delivery Platform Reviews

by Dalenh

I have been using this app for quite a while now. It has been a good choice for me for its good deals and fast delivery. But today I ordered a meal and it took almost 2 hours to arrive. I was really hungry at that time and I tried to ask the delivery man to be faster but no response. Eventually I went to buy some food myself and asked for a cancelation of the order. However the customer service will not allow me to do so and claim that the delivery man is picking the order up and on the way. I waited another 20mins for the order to finally. Now I ask any compensation to my order since I waited so long and they would not allow me to cancel. I got just 10 hkd compared to my 200 hkd order… this is really disappointing as I have been suffering from hunger for about 2 hours and the platform just cannot give me a better solution, I cannot cancel myself for such long delay and I got barely no compensation in the end. I will no longer use Keeta for food delivery (I recommend anyone who sees this do as well) unless they have better solutions come out for such situations

by Bkwoo89640

Don’t bother with Keeta. It’s junky and if you order food that’s low quality, you won’t get your money back.

by Azeeeezmohammed

يتأخرون

by ريان اب

اسوء تجربة

by ابوناصر٩١

بداية سيئة ، دفعت قيمة الطلب ، وتم الغاؤه لان المطعم مغلق كيف ينزل في القائمة وهو نغلق ؟ ويقبل الطلب ؟ ويخصم المبلغ؟ والان بانتظارك الاسترداد

by X-or47

Here is a fact - this app CS doesn’t respond to messages and keep closing your tickets without providing any resolution! Choose other options instead.

by HebdbEgshdb

To have your delivery delivered in wrong location is annoying. To have the same horrible experience over and over with zero attitude to provide any constructive improvement is pathetic. Save your time and energy somewhere else. This is type A useless service.

by David Baoie

I recently tried a new food delivery platform called this app after seeing their ads on Facebook and Instagram. I ordered a minced pork omelette from Kin Kao, a favorite Thai restaurant I've visited many times. Instead of the omelette, I received a pork knuckle. When I contacted this app's customer service, they insisted that the minced pork omelette was the same as the pork knuckle. They claimed there was nothing they could do. I shared a picture of what a minced pork omelette looks like from Kin Kao alongside the pork knuckle, but all I received was an apology. In my experience with Deliveroo, I would typically receive a full refund for such issues. It seems this app's translation app is not reliable. I recommend avoiding this app.

by Adobnsksoj

سئي للاسف خدمة العملاء يصرفون. الطلب يجيك قديم وبايت. الطلب غير المعروض في الصوره. لا انصح به ضحك على الزبون