🏷️ About: Keeta - Food Delivery & Pickup Platform Handpicked restaurant selection Keeta offers an extensive range of dining options including Time Out and Michelin recommended eateries. Whenever you are in the mood for Chinese, Western, Japanese, Korean cuisine, fast food or desserts, Keeta has got you covered! Non-stop food offers ALL new users can enjoy HK$30 off first order! Keeta also provides"Meal for One" and "Special Offers" z.
We Investigate the app owner's website (Keeta-global.com), verify their legitimacy, and uncover hidden scams and complaints.
I have been using this app for quite a while now. It has been a good choice for me for its good deals and fast delivery. But today I ordered a meal and it took almost 2 hours to arrive. I was really hungry at that time and I tried to ask the delivery man to be faster but no response. Eventually I went to buy some food myself and asked for a cancelation of the order. However the customer service will not allow me to do so and claim that the delivery man is picking the order up and on the way. I waited another 20mins for the order to finally. Now I ask any compensation to my order since I waited so long and they would not allow me to cancel. I got just 10 hkd compared to my 200 hkd order… this is really disappointing as I have been suffering from hunger for about 2 hours and the platform just cannot give me a better solution, I cannot cancel myself for such long delay and I got barely no compensation in the end. I will no longer use Keeta for food delivery (I recommend anyone who sees this do as well) unless they have better solutions come out for such situations
I recently tried a new food delivery platform called this app after seeing their ads on Facebook and Instagram. I ordered a minced pork omelette from Kin Kao, a favorite Thai restaurant I've visited many times. Instead of the omelette, I received a pork knuckle. When I contacted this app's customer service, they insisted that the minced pork omelette was the same as the pork knuckle. They claimed there was nothing they could do. I shared a picture of what a minced pork omelette looks like from Kin Kao alongside the pork knuckle, but all I received was an apology. In my experience with Deliveroo, I would typically receive a full refund for such issues. It seems this app's translation app is not reliable. I recommend avoiding this app.
To have your delivery delivered in wrong location is annoying. To have the same horrible experience over and over with zero attitude to provide any constructive improvement is pathetic. Save your time and energy somewhere else. This is type A useless service.
Here is a fact - this app CS doesn’t respond to messages and keep closing your tickets without providing any resolution! Choose other options instead.
Don’t bother with Keeta. It’s junky and if you order food that’s low quality, you won’t get your money back.
سئي للاسف خدمة العملاء يصرفون. الطلب يجيك قديم وبايت. الطلب غير المعروض في الصوره. لا انصح به ضحك على الزبون
بداية سيئة ، دفعت قيمة الطلب ، وتم الغاؤه لان المطعم مغلق كيف ينزل في القائمة وهو نغلق ؟ ويقبل الطلب ؟ ويخصم المبلغ؟ والان بانتظارك الاسترداد
اسوء تجربة
يتأخرون
Im using this APP since started,However i have always problem with the rider ,if not late,food missing deliver to somebody else.The Address was very specific still rider they dont know .
its very bad experience, they cancelled my order after more than an hour and receiving confirmation from the restaurant and i did not received my refund
its very bad experience, they cancelled my order after more than an hour and receiving confirmation from the restaurant and i did not received my refund
I have ordered 3 large pizzas but one was missing. Tried for the refund but they refused as my refund amount doesn't compensate with the effort they took for the delivery. This is a bloody explanation from them. The food was not enough for us so i ordered from a nearby restaurant. I lost my time and money. never order from them. Its a disaster.
Bad experience from the 1st trail --- poor service -driver just know his moms language.. losing time at the end no food delivered ... delete app on the spot.
Keeta - Food Delivery does not appear safe based on available data.
JustUseApp Safety Score for Keeta is 0/100.
This assessment is based on our NLP analysis of 41,513 user reviews.
Combined with the app store average rating of 4.7/5.
Keeta - Food Delivery does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Keeta is 0/100 .
This conclusion is based on analysis of 41,513 user reviews.
Keeta collected the following data from you:
ALL new users can enjoy HK$30 off first order! Keeta also provides"Meal for One" and "Special Offers" zones with great value and some of the best meal deals in town! Combined with "Free Delivery for All", you can easily taste delicious food without burden.
With Keeta's exclusive on-time promise service, you can enjoy a promised delivery time for every order, and get compensation cash voucher after a late delivery.
Keeta offers an extensive range of dining options including Time Out and Michelin recommended eateries.
Dowload Now to upgrade your experience on food delivery app.
We deliver food as fast as 15 mins.
