Contact Keeta - Food Delivery

Contact Keeta Support


Company Name:

About: Keeta - Food Delivery & Pickup Platform Handpicked restaurant selection Keeta
offers an extensive range of dining options including Time Out and Michelin
recommended eateries. Whenever you are in the mood for Chinese, Western,
Japanese, Korean cuisine, fast food or desserts, Keeta has got you
covered! Non-stop food offers ALL new users can enjoy HK$30 off first order!
Keeta also provides"Meal for One" and "Special Offers" z.



Keeta Customer Service 💢

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kangaroo Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Keeta Website

Privacy Policy: https://www.mykeeta.com/contents/zh/privacy.html

Developer: KANGAROO LIMITED




Privacy & Terms:

https://www.keeta-global.com



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Protect your data and wallet. We investigate the developer's website (Keeta-global.com), verify they're legit, and uncover hidden scams or complaints.




26 Most reported problems 😔💔

4.7 out of 5
Sayed Mohammed
2026-05-14

I have complaints in keeta bahrain

Miles Allones
2026-05-13

I have always problem with rider today my food order was deliver to the other building

Shoog Alarenan
2026-05-12

This is Shoog Alarenan from Saldwich Company. One of our employees’ phones was stolen at one of our branches by a Keeta employee, and we have CCTV footage documenting the incident. Kindly look into the matter and respond as soon as possible. emil : shoog@redacted

Cherie Annie Felix Trinidad
2026-04-19

i register to keeta and until now we can't start on it to send all documents. please help me

HALA
2026-03-09

Your driver caused damage to my car, which resulted in repair costs and several days of the vehicle being kept in the garage. I am requesting compensation for these expenses. I am trying to resolve this matter amicably before involving the police. my number is 0566346488

Lin Lin
2025-12-22

One of your driver hit my car and drove off!

Jo
2025-12-19

Hello, I had two worst experiences with Keeta. Kashmir Point Restaurant – I paid, then was told the item was unavailable. Other apps block unavailable items, but your system allowed it. Customer service gave me no solution. Maraheb Restaurant – My order was marked “delivered” though I never received it. The driver admitted he gave it to “someone” without calling me, which is against SOP. No follow-up was made. This wasted my time and money. I request a full refund for both orders and clear action to improve staff training and delivery procedures.

Jo
2025-12-19

Hello, I had two worst experiences with Keeta. Kashmir Point Restaurant – I paid, then was told the item was unavailable. Other apps block unavailable items, but your system allowed it. Customer service gave me no solution. Maraheb Restaurant – My order was marked “delivered” though I never received it. The driver admitted he gave it to “someone” without calling me, which is against SOP. No follow-up was made. This wasted my time and money. I request a full refund for both orders and clear action to improve staff training and delivery procedures.

Kashif Jalil
2025-12-13

HELLO, I hope your doing well ,I Need Help my wander is not pay me im working all month in they are pay me only 100 aed in also i work 12 hr in please i want response on this this my company name ,Fledx delivery service in im working AUH

Johnson
2025-11-26

Order number 2307841308069424 very bad service

Johnson
2025-11-26

Order number 2307841308069424 still IAM waiting not delevey very bad service 5 time called and send location

Ashoora Mohammed Shahid
2025-11-18

my money deducted but after that i got a message as payment issue i dint get the delivery also

Mrs Li
2025-11-12

food lis eft at my doorstep by Keeta which was not ordered by me. Please call me at 92813451 before2030, or I will dispose it

Jyothi
2025-11-01

I didn’t get my order full some item missing and contact the delivery person not answering properly

Bismillah Khan
2025-10-31

Hi , detecting my wallet SR 27 I did not anything kindly support thanks 🙏

Marbie
2025-10-23

keeta driver are too much uneducated..dont know how to follow rules.

NEERARTHELINGADURAI
2025-09-26

Good morning yesterday I will order food in burger king hayat plaza order no 2103 but I didn't received I message no response already paid online payment

Marbz
2025-09-07

Keeta driver attitude not good

Muhammad Ali
2025-08-09

I have been registered 4 days but still I didn't receive confirmation email.

Shekh Intaj
2025-08-07

Hi Dear Sir Company :The One Food Delivery and service I have 20 Driver and Bike rider so how is contract with you Plz contact n: 30604786

Wahab Ashraf
2025-07-22

Utter rubish customer service, spoke to 3 different agents for order that was 150 SAR, but the food was so bad that i had to bin it. However, i contacted Keeta within 5 mins from order receiving and they gave me 10 SAR compensation. WTH so stupid and dumb you have to be to accept it. But they dont have any solution

MUHAMMED JUNAIS
2025-03-12

delivery bad

Riyaz Khan
2025-02-23

The reason my ID was suspended is because I have two orders, one from Al Hamra Mall and another from Pizaarati Dammam Road, which are arround 8 kilometers.The second order I reassigned was because once I reached the Pizaarati restaurant, they told me that the order was not ready and I had to wait 30 minutes. That's why I reassigned the order. Keeta team they deduct my money and suspended my id as well. this is not good way. Kindly tell me its my mistake.

No compensation for extremely late order

2024-11-02

by Dalenh

I have been using KeeTa for quite a while now. It has been a good choice for me for its good deals and fast delivery. But today I ordered a meal and it took almost 2 hours to arrive. I was really hungry at that time and I tried to ask the delivery man to be faster but no response. Eventually I went to buy some food myself and asked for a cancelation of the order. However the customer service will not allow me to do so and claim that the delivery man is picking the order up and on the way. I waited another 20mins for the order to finally. Now I ask any compensation to my order since I waited so long and they would not allow me to cancel. I got just 10 hkd compared to my 200 hkd order… this is really disappointing as I have been suffering from hunger for about 2 hours and the platform just cannot give me a better solution, I cannot cancel myself for such long delay and I got barely no compensation in the end. I will no longer use this app for food delivery (I recommend anyone who sees this do as well) unless they have better solutions come out for such situations

Poor customer service

2024-11-03

by David Baoie

I recently tried a new food delivery platform called Keeta after seeing their ads on Facebook and Instagram. I ordered a minced pork omelette from Kin Kao, a favorite Thai restaurant I've visited many times. Instead of the omelette, I received a pork knuckle. When I contacted Keeta's customer service, they insisted that the minced pork omelette was the same as the pork knuckle. They claimed there was nothing they could do. I shared a picture of what a minced pork omelette looks like from Kin Kao alongside the pork knuckle, but all I received was an apology. In my experience with Deliveroo, I would typically receive a full refund for such issues. It seems Keeta's translation app is not reliable. I recommend avoiding Keeta.

Worst Food delivery service ever

2024-11-04

by HebdbEgshdb

To have your delivery delivered in wrong location is annoying. To have the same horrible experience over and over with zero attitude to provide any constructive improvement is pathetic. Save your time and energy somewhere else. This is type A useless service.




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