IVE OFFICIAL LIGHT STICK app not working? crashes or has problems?

IVE OFFICIAL LIGHT STICK Status

Published by on 2024-03-05

This is the mobile app for the IVE Light Stick. The app supports IVE official
light stick.


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Common IVE OFFICIAL LIGHT STICK Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FANLIGHT Co., Ltd, developers of IVE OFFICIAL LIGHT STICK.


76.92% Contact Match

Developer: FANLIGHT

E-Mail: [email protected]

Website: Visit IVE OFFICIAL LIGHT STICK Website

85.11% Contact Match

Developer: FANLIGHT

E-Mail: [email protected]

Website: Visit FANLIGHT Website



About this app

In the “SELF MODE” page of IVEOFFICIALLIGHTSTICK , click the “Check Battery Status” button at the bottom of the screen to check the battery level of your light stick and replace the battery if needed. ※ This function may differ ​​depending on battery performance and smartphone model. - Check the seat information on your ticket before the concert and enter it into your light stick using IVEOFFICIALLIGHTSTICK . - To take part in the light stick performance, be sure to set the light stick to “Concert mode” by pressing its button for 3 seconds after pairing it with your seat information on IVEOFFICIALLIGHTSTICK . - If the light stick’s wireless performance does not work properly, it may be due to unsuccessful pairing or not completing the pairing process.  Moving to another seat may result in different light stick performance. - Check the battery level of your light stick in advance to ensure battery sufficiency during the concert. - There will be a Wireless Control Fanlight Support Center located at the venue.  Please complete the pairing process using IVEOFFICIALLIGHTSTICK . - Please be seated in the same seat you registered for your light stick.  Pair your light stick with your concert seat information to enjoy various light stick performance during the concert.  When your light stick is successfully connected to your smartphone, changing the color on the color wheel of IVEOFFICIALLIGHTSTICK will change your light stick color accordingly.  Turn on the Bluetooth function of your smartphone and hold your smartphone close to the light stick to sync them together.  Press the button on the light stick for 3 seconds to set up the “Bluetooth mode”.  IVEOFFICIALLIGHTSTICK supports IVE official light stick.  Some smartphones require the GPS function to be turned on to enable Bluetooth connectivity.  If you cannot connect to Bluetooth, please turn on the GPS function.  This menu will only be available during the concert period.  To use IVEOFFICIALLIGHTSTICK and the light stick, the following accesses are required. ※ To grant access, please tap the [Allow] button when the pop-up appears. - DEVICE STORAGE: To store the QR/barcode, seat information, etc. 



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