Voyon Status

Last Updated on 2023-04-03 by Hong Kong Joying Technology Co., Limited

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No current problems

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📋 1 Reported Issues:

Aoife Reynolds 2023-08-08

Was on the app then it failed to go to the next chapter. Now it is saying unstable internet connection which is not true as connected to the nbn and everything else is working fine. Also when I went into my profile it is stating my coins are 0 when before this there was 2486 coins remaining.

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Common Voyon Problems & Solutions. Troubleshooting Guide

Table of Contents:

Voyon iPhone Issues and Solutions

Voyon iOS app crashes, not working, errors
Voyon iOS app network issues
Voyon on iOS has black/white screen

Voyon Android App Issues and Solutions

Voyon has errors/crashing/not working
Voyon server network connectivity issues
Voyon has black screen

⚠️ Troubleshoot | Fix Now in One Click

Voyon iPhone Issues and Solutions

How to fix Voyon app crashes or not working on Iphone (iOS):

Close and restart the Voyon app on iPhone
Update Voyon app to the Latest Version for iOS
Uninstall and reinstall Voyon iPhone app
Update your iPhone to the latest iOS version

Fix Voyon on iPhone unable to connect to server/internet connection issues::

To resolve Voyon network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Voyon Android App Issues and Solutions

Fix Voyon not working on Android, crashes, errors or is unresponsive:

Force Stop the Voyon App
1. On android, goto Settings » Voyon » click [Force Stop]

Update Voyon to the latest version on PlayStore

Clear Voyon App Cache and Data:
1. On android, goto Settings » Apps » Voyon » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Voyon.

Fix Voyon unable to contact server/ Voyon internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Voyon » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Voyon » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Voyon