Contact Atomi Smart Support
Company Name: Atomi Inc
About: The free Atomi Smart app brings you the convenience of home automation right at
your fingertips. This means you can control your lighting, TV, wall plugs and
all your home appliances using the same mobile application.
Atomi Smart Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Atomi Smart. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Atomi Smart. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Atomi Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Atomi Smart Website
Developer: atomi
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Developer: Tuya Inc.
E-Mail: [email protected]
Website: 🌍 Visit Tuya Smart Website
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Developer: Curv 360
E-Mail: [email protected]
Website: 🌍 Visit Cürv Smart Website
Read 11 Customer Service Reviews 😭😔💔
I have model AT1438 colored lights. Start up lights don’t flash, app has no influence, I’m 2 ft away from router currently. Where I want to use is 60 from router. I need them functioning by tomorrow night, please
I changed my outside home lights to color, but they changed back to white after 15 minutes. Why?
I bought the Atomi 150W Car Power Inverter from Costco about 3 weeks ago. It worked fine at first, now it doesn't seem to have power. My cell phone car cigarette lighter charger works fine, so there is power. Does the Atomi inverter need to be turned on? There are no instructions on the box. I see a button on the end of it but when I press it, it doesn't light up. Is it broken? Denise Hamilton, 623-451-4712
I have a string of outdoor lights that continue to break Internet connection and they go into continual flashing mode. We have no other issues with anything connecting to our Wi-Fi except these lights. What is the correct way to reset them? I have been unplugging and then resetting on my phone.
I bought (3) 48 foot “strings” of lights. I have them all plugged in together. I’m able to get the first strand connected. But the other two strands keep failing to connect. I would think if one of them connects what do I even need to connect the other two? This is very frustrating. I’ve been at it for 2 hours with ZERO luck other than strand #1. Moles se help
Hello, I’m trying to connect my atomi spot lights to Alexa and it’s giving me a message saying server unresponsive if you could contact me thy would be great
I cannot get my lights to connect
I recently bought a atomi wireless phone charger. I noticed it was a product of China. Does atomi have any U.S. manufacturing facilities? Where are atomi's U.S. facilities?
UPDATED: Missing many essential features
by JaegerBob
Update: developer got back to me and said... “Scenes are built into the hardware of the string lights and are restricted to what is built.”
Seems the only customization is the two colors used in the 2-color scene. So, no future updates will be able to provide scene customization.
Wish we had known first. We will be taking these back to the store.
Original post...
Early days , I hope. The app works great, always a good sign, but has limited features.
There are many scenes that define color(s) and behavior (flashing, racing, dimming) but none of those can be customized or duplicated.
It has ONE scene you can customize. A single simple two-color scene that you can set the colors for. You can’t save it. Or duplicate it to have other color schemes defined.
They have a three color red/white/blue - can’t customize.
A holiday of red/green - can’t customize.
Why is this a problem? Marci Gras, Purple/Green/Gold - cant do it.
Etc.
Plus, you can’t create ANY new scenes.
So needs...
Ability to duplicate and customize any of the included scenes. This is needed really bad. Without, I would not recommend anyone buy their products.
Path lights…
by Erased94
We just bought these from Costco. I’m not impressed!! My router combines both 2,ghz and 5 ghz bands, just to get the bridge to join my network, I had to decouple my bands, join the bridge, and then re-couple, what a PITA! Secondly, the screws that hold the light to the stakes, are garage! The screws easily strip themselves when tightening, this is a design flaw. Lastly, the app, there is no intelligible way to control all the lights at once. I don’t want to set each light color one at a time, allow the user to group these and set one color for all lights. Also, give me a color index numerical value so I can just exactly the color I’m choosing so I can set all the lights to the same color and not guess. C’mon guys, I’ve spent alimony $600 for 12 lights, this product is in in infancy and hasn’t matured. I’m not a fan and not impressed. We will be returning these.
Works, but limited. Depending your AC unit.
by EKE4SRF
This is a great idea for your smart home! The bad is it’s limited depending on your AC unit. I have a AC unit that uses four buttons for different modes. That way you go straight to the mode you want. The bad on the app is it uses one mode button. This way it just toggles through the different modes of your AC is set up that way. Even with that you don’t know what mode your in. You could be in fan only when you were thinking you were in cool mode. And come home to a warmer room. Also my fan speed uses up and down buttons. And the Auto fan button is completely a separate button itself. So this is very limited. The Sears Kenmore unit has 11 buttons on a non-LCD remote. It would be great if it had more customization for different units. If this is addressed. It could definitely pick up on the rating.
Erick
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