Sharp Health Plan - Insurance Reviews

Sharp Health Plan Reviews

Published by on 2026-03-06

🏷️ About: Stay connected to your health benefits with the official Sharp Health Plan app for iPhone, iPad and Mac. Log in with Face ID® or Touch ID® for quick, secure access to: • Check your benefits, balances and costs • See claims and coverage documents • Find or change a primary care physician • View or print your member ID card • Pay health plan premium bills, if applicable • Choose paperless options • Upda.


       


Overall Customer Experience 😎


😎 Positive experience
61.1%

🤬 Negative experience
38.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 335 combined software reviews.

Is Sharp Health Plan Safe?
Sharp Health Plan - Insurance is very safe to use.
61.1/100

  Safety Analysis »»

Is Sharp Health Plan Legit?
Sharp Health Plan - Insurance looks authentic and legitimate.
61.1/100



Read 19 Customer Service Reviews 😠💢

4.2 out of 5
My questions and request for help ignored

I left my phone number, email and multiple messages requesting help and feel ignored.

The app has no communication features

SharpHealthPlan has no communication figures with my primary. I cannot see any test results in SharpHealthPlan . I cannot see any of my medical history in SharpHealthPlan .

Don’t know why they switched

Not user friendly, always have problems getting into my account and it switches between SharpHealthPlan and internet. The follow my health app was SO much better, so not sure why they were trying to fix something that wasn’t broken. Has only been a pain since I HAD to switch. Not happy with it at all.

App crashes

SharpHealthPlan is terrible. Once I provide my login info and click submit it crashes EVERYTIME! I can’t get on it at all. Who thought it would be so hard for me to give them money for my son’s insurance.

App

Kicks me out while I’m actively using it!
Doesn’t respond frequently.
Very difficult to use to search for/change providers.
I’m very unhappy with it!

Epic Fail

Don’t bother trying to use SharpHealthPlan , as you’ll never be able to contact ANY department, or provider.

Review

App is not user friendly AT ALL - Follow My Health was much better

This is the worst portal

Although I have used this, today it would not let me in without a new password. Then, I wanted to message my doctor, which I have done belore, and couldn’t even find the message icon. I also want to see my records, whic I have also done before, but could not find an icon.

Not as intuitive as follow my health

Change management is important. So while I got plenty of reminder emails that this switch would be happening, very few helped to show me how to access tried and true important aspect of follow my health—like adding my child’s account, setting up appointments, accessing my medical records.
And only 5 years of medical record were going to be moved? Good thing only 5 years of my life’s medical history matters 🙄

Billing

I think it is quite inappropriate to be billed in June for services render on 11/1/2023. Then to find out that my secondary insurance was not billed at all. As a senior citizen on state assistance, this has put my finances and credit at severe risk. Upfront and appropriate billing needs to be used as a standard. I am deeply stressed while working on this with the billing department and have yet to have the numerous late last year charges resolved. Had I known about the charges from time of service or in a more timely manner, my budget would have been adjusted accordingly.

The app is great just few tweaks needs to be fixed

I’m having trouble accessing my bill through SharpHealthPlan , it’s not populating correctly.

❤️ this new App

I downloaded SharpHealthPlan with the hope it will allow me to start accessing my health plan on my phone or iPad. SharpHealthPlan is easy to use and looks great. I love I can request an ID card directly from SharpHealthPlan .

Great app

It’s a nice app for managing my health insurance and finding all thing related to my copays and cost shares. I have quick access to the things I need to do on the home page, as well as a view into my costs/balances. Thanks Sharp Health Plan for making it easy!

App is the worst! The insurance is great but app stinks.

SharpHealthPlan is not even passable. Bad, inoperable, horrible and rotten.

Fabulous

I've been a Sharp Health Plan member for years and SharpHealthPlan is everything I've been waiting for from my health plan. I highly recommend it to anyone who's a member or thinking about becoming one.

Great!

Love SharpHealthPlan !

Great app!

Easy to use and has all the info I need to manage my plan.

Great App!

Easy and simple to use. I love having all of my info easily and available on my phone.

Best App

It has everything that you need!



Is Sharp Health Plan Safe? 🙏

Sharp Health Plan - Insurance is very safe to use. JustUseApp Safety Score for Sharp Health Plan is 61.1/100.
This assessment is based on our NLP analysis of 335 user reviews. Combined with the app store average rating of 4.2/5.

Safety Analysis

69.2% of users say app is safe 👍
69.2%

22.5% of users say app is risky 🚨
22.5%

8.3% of users have some concerns ⚠️
8.3%


Is Sharp Health Plan Legit? 💯

Sharp Health Plan - Insurance looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Sharp Health Plan is 61.1/100 .
This conclusion is based on analysis of 335 user reviews.

🔏 Privacy & Data Safety

Sharp Health Plan collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Sharp Health Plan - Insurance? Post a Review




Features

Sharp Health Plan offers San Diegans of all ages access to award-winning, high-quality and affordable health insurance through their individual and family plans, commercial group plans and Medicare plans.

Sharp Health Plan is a local nonprofit health plan that has been serving San Diegans for the past 30 years.

Stay connected to your health benefits with the official Sharp Health Plan app for iPhone, iPad and Mac.

This app is designed for Sharp Health Plan members and Sharp Direct Advantage members.

• Search providers and facilities in your plan medical group and plan network.

  Contact Support
Developer:
Sharp Health Plan