Contact IKEA Home smart Support
Company Name: Inter IKEA Systems B.V.
About: With IKEA Home smart app and DIRIGERA hub, it's easy to create smarter everyday
moments with lighting, speakers, blinds and air quality products.
Picture
yourself waking up as your smart lights gently rise.
IKEA Home smart Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with IKEA Home smart. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IKEA Home smart. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Inter IKEA Systems B.V.
Read 3 Customer Service Reviews 😭😔💔
Horrible. Absolutely horrible.
by SDignam
This by far is the worst app experience I’ve ever had. I bought the Dirigiria to use with some black out blinds from IKEA. Set up was a pain, but I did finally get it to work initially. However, after a couple of days, the blinds started raising at 3 am. This continued for 3 to 4 days straight, despite me trying every single possible fix available to address the issue. Nothing worked. Very disappointed. I will be returning the blinds and the hub and deleting this app. IKEA is good for cheap furniture. I would not look to them for any sort of electronic devices.
TRÅDFRI shortcut buttons not showing up in HomeKit
by Rob0rt
I’m able to add new shortcut buttons to the IKEA Home Smart app, but they do not show up in HomeKit, even after ensuring the bridge and the buttons are all on the latest firmware. I originally had issues when I first got the DIRIGERA gateway where new shortcut buttons wouldn’t show up in HomeKit until I removed and re-added the integration, and even then I faced an issue where one of my buttons would stop responding in HomeKit. Now I’m not able to see anything in HomeKit so my shortcut buttons are entirely useless.
Buggy App, No way to Check for FW updates
by Libertyforall
Buggy App where it forgets things I already configured DURING initial configuration. Does not migrate anything from previous Tradfri hub nor previous Smart Home app. IKEA needs to add a way to Check for Dirigera & accessory updates MANUALLY! Functionality removed from previous Home Smart app. Not impressed.
Also does not integrate rooms list with HomeKit, & HomeKit integration is manual, app does not prompt during initial setup. Half baked app!
Have a Problem with IKEA Home smart? Report Issue
Why should I report an Issue with IKEA Home smart?
- Pulling issues faced by users like you is a good way to draw attention of IKEA Home smart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IKEA Home smart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IKEA Home smart.
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