Contact Live Home 3D Support

by Leena_bz92

I rate this and live home 3D a big fat 0

I downloaded the live home 3D and as soon as I started designing my home a notification popped up for the live home 3D PRO. Stating that the live home 3d v.s. PRO doesn’t save your design. So I downloaded Pro (purchase twice) still have both of them on my screen and there is nothing new nor different about the PRO app just a rip off of 20 bucks for the same crap that’s free and might I add u can save your file on the regular one so that was a lie. So after I’m $40 dollars in the hole and have no clue how to be reimbursed I decided to just continue building on the apps and now both of them keep glitching. There’s something wrong with both apps for they have deleted all my savings. Then once I start again it freezes and kicks me out constantly. I assumed it was possibly a phone technicality so I went on my computer and what do u know I’m having the same problem there aswell. I would really love my money back for this crap. It def wasn’t worth my time. I won’t lie at first I loved it but then I realized the PRO Is just the same as the other one and then it started to have problems.

by Happy, But Unhappy Costumer

I truly loved this app. But then I went to continue my house that I was working on for weeks, and everything was white on 2D and everything was the sky color on 3D. I spent hours trying to spin around trying to find the house (in which I was very proud of). Luckily, I already screen shouted what I had done so I could start again. That time, everything I drew turned into a roof but the creator had emailed me why this was happening. Me, being as inpatient as I usually am, already deleted the house. Then I gave it one more shot and when I added the second floor, in 2D nothing was there but my house was still in 3D. I clicked undo and the second floor disappeared as if should have, but the problem has not been fixed. I am not going to be inpatient and delete it yet, but is there anything I can do to recover my house? I love this app and I just want to be able to continue my house. Besides the problems, this app is the best I have ever owned.

-Happy but unhappy costumer

by Sudoku Should Be Ashamed

This could be the coolest app for creating your own floor plans and designs but it isn’t worth the price at all! I read the reviews and viewed some how to videos but it is cumbersome to create and share your ideas with this app. I would not recommend this unless it is updated to be more intuitive and user-friendly.
UPDATE
I received a reply from the developers that basically said it is used and loved by everyone including kids. (Translation: you’re unintelligent) and how do they know that? Because the completely honest and non incentivized ratings tell us that!!
Oh, I get it now. Let me go ahead and change my rating to reflect every one else’s experience!!! I wasn’t given additional information that might improve my experience because the app is perfect as-is. Got it. The developers also won’t use my honest feedback to improve accessibility. I am apparently not intelligent enough to understand this truly 5-star 20$ gem of a ripoff.