Contact Home Design 3D Support

by Lollipop123xyz

I love this app and have used it for years. I liked it so much that I upgraded to the highest version of the game a few years ago (I think it was called the gold version). I did this while being told you will receive all future packs and updates at no extra charge because you’ve bought the gold version. Now they have added a gold plus version that includes more things than the gold version, even though they said the gold version would include everything in the future. It really frustrates me because I spent the money to upgrade knowing I’d have all future updates and it turns out I don’t, and will have to spend $11 more to get a few more items because of the new “gold plus” version. Another problem I have with the upgrades is that if you spend $9 to get the gold version, you can’t decide to upgrade to the gold plus version in the future for a discount even though you’ve already spent $9. You would have to pay the full $11. So in total they would be taking $20 from you to get the gold plus version instead of just $11. If you’ve already spent $9 you should be able to spend only $2 more to get the gold plus version. I would not recommend this app to anyone for these reasons.

Sincerely,
An unsatisfied customer

by End User Experience

I wish I would have listened to the reviews. The description and trailer for this app is all glory, but when you try to replicate and design the house yourself it’s awfully complicated. I am very tech savvy and work in IT. This was just too much! I even downloaded the desktop version for my Mac, that helped because doing it on the phone was impossible. The worst part is that the tutorial videos are too busy trying to impress you instead of actually taking the time to help you. The mouse and trackpad gestures will have you selecting items at some times and zooming in at other times. I never to create a “visit” walk through of the house because it would only pan in one room, not how the demo gracefully shows the point of view of going through the entire house! Create a video on how the full “visit” is captured. Also, I built my complete floor plan and for the life of me could not add the tile. The tile texture keep going on the walls and everywhere but the floor! Please create on start to finish tutorial with a live instructor! Also, there should be a ways to type in the dimensions for accuracy. Pinching and dragging the rooms to get the size is annoying. If there is a way to do this I could not find it in the tutorial videos. I hope this review is long enough to get someone’s attention and do something about it. I was unable to submit a mock-up trying to figure this app. Get at me and hire me as quality tester!

by Ichibankurochan

It’s def helped with my remodel of my house, love being able to see some different ideas quickly. That being said there is some glitchyness - for example your second story floor will have a massive hole in it u less on the first story you use the ‘room’ tool, this is counter intuitive because sometimes a room is not a square or rectangle but the room tool is only square or rectangles. So if you build a section of your home with just walls you will have no ceiling/floor on the second story. You still don’t have a ‘room’ according to the program. Strange... after you figure unexplained stuff like this out it’s easy. Also where is the scale textures function? I don’t want tiles the size of somebodies head. That should be a no brainer. Another gripe is how things are scaled. It would be nice to be able to scale and have a control that only effects the side you are pulling on, especially because most items are up against other items or walls. Also the textures/models are very low res, they look like an early 2000s game. And finally please add being able to select /copy paste multiple objects instead of having to drag the same item from a menu 59 times...