Capitol cards Status

Last Updated on 2024-12-03 by Advanzia Bank S.A.

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Common Capitol cards Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Capitol cards app on iOS and Android devices. Solve all Capitol cards app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Capitol cards iPhone Issues and Solutions

Capitol cards iOS app crashes, not working, errors
Capitol cards iOS app network issues
Capitol cards on iOS has black/white screen

Capitol cards Android App Issues and Solutions

Capitol cards has errors/crashing/not working
Capitol cards server network connectivity issues
Capitol cards has black screen

Capitol cards iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Capitol cards app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Capitol cards app crashes or not working on Iphone (iOS):

Close and restart the Capitol cards app on iPhone
Update Capitol cards app to the Latest Version for iOS
Uninstall and reinstall Capitol cards iPhone app
Update your iPhone to the latest iOS version

Fix Capitol cards on iPhone unable to connect to server/internet connection issues::

To resolve Capitol cards network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Capitol cards black/white screen (blank screen) on iPhone:

Follow the Capitol cards iOS app troubleshooting guide Here →

Capitol cards Android App Issues and Solutions

Fix Capitol cards not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Capitol cards app issues:

Force Stop the Capitol cards App
1. On android, goto "Settings" » click Capitol cards app. » click "Force Stop".

Update Capitol cards to the latest version on PlayStore

Clear Capitol cards App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Capitol cards app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Capitol cards.

Fix Capitol cards unable to contact server/ Capitol cards internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Capitol cards » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Capitol cards » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Capitol cards on android.

Solve Capitol cards black/white screens issue on Android:

Follow the Capitol cards android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Advanzia Bank S.A., developers of Capitol cards.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Capitol cards Website

Privacy Policy: https://www.mycapitolcards.com/static/legal

Developer: Advanzia Bank

About this app

To do so, it sends a previously generated anonymous Firebase Installation ID (FID) to Google so that we can identify app users and send them messages related to SCA purposes. The installation ID is stored on your device’s keychain secure place as strictly necessary to provide the services, and is removed when Capitolcards is uninstalled. It is essential to secure transactions with Strong Customer Authentication (SCA) using in-app notifications. The Capitol app uses Firebase Cloud Messaging to send messages to its users. In addition to the mandatory SCA notifications, the FID will also be used as strictly necessary for optional notifications you may ask for within Capitolcards .