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Why did they need to do this? The old one was fine. Somebody must have needed to justify their job by coming up with the new app idea. My complaints are the same as others about format not fitting screen , having to do multiple steps to pay bills where before it was seemless and now a couple of my bills need over a week to schedule when before I only needed 2 days to schedule on time. Also, I had a problem with mobile deposit and it took a week and 3 calls before they told me it was straightened out (we’ll see next time I make a deposit), they told me they would call and confirm when problem was resolved. Nope! No call , I have to call back and go through the verification hassle twice. I’m convinced that the only reason they did this was that they’re gonna be saving money on their end somehow. Why else mess up a functional app??

This was an absolutely awful update that made the app even harder to use. They also dropped all our reoccurring payments that were set up so I had to figure out how to set it up again. Then account validation was broken so I couldn’t get it set up. Customer service was a pain. I’m so over this company. I’ll be taking my business to a company who cares about the customer experience.

Very nice people, but it doesn't make up for the fact that the technology is trapped in the 80s. It's literally impossible to do anything here and their solution is you should drive to the bank and do it in person. Even if in my case, the primary on the account lives 3000 miles away in Florida. run, don't walk, to another bank.