Contact CGX

Contact CGX Support


Company Name:

About: Embark on a transformative fitness journey with CGX by Caroline Girvan, a 12+
years Certified Personal Trainer, Nutrition Coach, and Pre and Postnatal
Specialist. This app is your ultimate guide to achieving your fitness goals and
becoming the best version of yourself.


 
  2025-04-08

CGX Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CGX Ltd



Verified email ✔✔

E-Mail: support@cgxapp.com

Website: 🌍 Visit CGX Website

Privacy Policy: https://cgxapp.com/legal/privacy/

Developer: CGX




Privacy & Terms:

https://cgxapp.com/legal/privacy/






3 Most reported problems 😔💔

4.1 out of 5

Content is good, app is terrible

2023-12-25

by D.W.E

I really enjoy Caroline and the content, but this app is so poorly designed is nearly unusable. It doesn’t show which workouts you’ve accomplished, it’s nearly impossible to navigate, it’s very unclear and not user friendly. Very disappointed.
From the home page it doesn’t even show the workout programs. You have to click into a very random “favorites” section to then find all of the available workouts. Once you start a program and want to do it day over day, the app doesn’t show you which one’s you’ve already done. That seems like the most obvious need - show your progress as you go along. It’s makes absolutely no sense. Truly terrible!

Can’t even make an account

2024-05-18

by Krgoltsas

It keeps telling me “error: user with email is already being used”. I have a very unique email, so how is this possible? I tried signing up via Google, Apple, and with two separate emails. I even went through the process of changing my Google password to get signed up. This is an epic pain, because now I have to relog into multiple devices, apps, and websites with my new password. No dice. Tried just logging in, thinking I had accidentally created an account (despite downloading the app for the first time today), still nothing. I can’t user this app, hence the one-star review.

Super buggy

2024-07-17

by Kristi Hoop

I signed up for my free trial to check out the new programs..well it’s useless because the app is so buggy. I can’t play a single video because my tv fills up with green pixels. I thought maybe the issue is with my phone or the tv but no, all other apps are fine and can be cast without issue. I tried to log in through my browser on my phone and it’s recognizing me as a different user so I try to sign up for a free trial again..doesn’t work. I click on “complete purchase” and nothing happens. Again, think it’s my phone or internet. Try on my laptop and experience the same exact thing. So I’m wasting my free trial because the app nor website work. I also feel for those paying money for the app because I don’t believe it’s quite there yet.


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Why should I report an Issue with CGX?

  1. Pulling issues faced by users like you is a good way to draw attention of CGX to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CGX customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CGX.


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