TomTom GO Ride Status

Published by TomTom on 2023-11-15

Bringing the best of TomTom motorcycle GPS experience, loved by millions of
riders, directly to your phone. What you will love about GO Ride motorcycle
navigation: Three routing modes to suit your mood: Fast: for the thrill of
getting there as fast as you can Thrilling: take on exciting winding roads
Super Thrilling: max fun with curves and hills Up to 150 waypoints for easy
route planning: Add as many stops as you wish .

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Common TomTom GO Ride Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TomTom GO Ride app on iOS and Android devices. Solve all TomTom GO Ride app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TomTom GO Ride iPhone Issues and Solutions

TomTom GO Ride iOS app crashes, not working, errors
TomTom GO Ride iOS app network issues
TomTom GO Ride on iOS has black/white screen

TomTom GO Ride Android App Issues and Solutions

TomTom GO Ride has errors/crashing/not working
TomTom GO Ride server network connectivity issues
TomTom GO Ride has black screen

TomTom GO Ride iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TomTom GO Ride app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TomTom GO Ride app crashes or not working on Iphone (iOS):

Close and restart the TomTom GO Ride app on iPhone
Update TomTom GO Ride app to the Latest Version for iOS
Uninstall and reinstall TomTom GO Ride iPhone app
Update your iPhone to the latest iOS version

Fix TomTom GO Ride on iPhone unable to connect to server/internet connection issues::

To resolve TomTom GO Ride network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TomTom GO Ride black/white screen (blank screen) on iPhone:

Follow the TomTom GO Ride iOS app troubleshooting guide Here →

TomTom GO Ride Android App Issues and Solutions

Fix TomTom GO Ride not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TomTom GO Ride app issues:

Force Stop the TomTom GO Ride App
1. On android, goto "Settings" » click TomTom GO Ride app. » click "Force Stop".

Update TomTom GO Ride to the latest version on PlayStore

Clear TomTom GO Ride App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TomTom GO Ride app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TomTom GO Ride.

Fix TomTom GO Ride unable to contact server/ TomTom GO Ride internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TomTom GO Ride » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TomTom GO Ride » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TomTom GO Ride on android.

Solve TomTom GO Ride black/white screens issue on Android:

Follow the TomTom GO Ride android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TomTom, developers of TomTom GO Ride.

100% Contact Match

Developer: TomTom International BV

E-Mail: [email protected]

Website: Visit TomTom GO Ride Website

About this app

Download the ultimate motorcycle GPS navigation and let your adventurous spirit ride free! · The use of TomTomGORide is governed by the Terms and Conditions at tomtom. · Additional laws, regulations, and local restrictions may apply. Bringing the best of TomTom motorcycle GPS experience, loved by millions of riders, directly to your phone. You use TomTomGORide at your own risk.