be app not working? crashes or has problems?

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Last Updated on 2024-12-01 by be Group JSC

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Summary of be Problems 😠👌🔥

- The app sends promotional notifications 3 times a day, which is annoying and frustrating for end users.

- The app doesn't allow a hard notification turn off, which makes it difficult to book a ride.

- The app doesn't provide an option to turn off promotions like Grab.

- The app doesn't allow users to update their phone number, which can be a problem if they get a new SIM card.

Have a Problem with be - Multi-Service Platform? Report Issue

Common be Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot be app on iOS and Android devices. Solve all be app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

be iPhone Issues and Solutions

be iOS app crashes, not working, errors
be iOS app network issues
be on iOS has black/white screen

be Android App Issues and Solutions

be has errors/crashing/not working
be server network connectivity issues
be has black screen

be iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever be app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix be app crashes or not working on Iphone (iOS):

Close and restart the be app on iPhone
Update be app to the Latest Version for iOS
Uninstall and reinstall be iPhone app
Update your iPhone to the latest iOS version

Fix be on iPhone unable to connect to server/internet connection issues::

To resolve be network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix be black/white screen (blank screen) on iPhone:

Follow the be iOS app troubleshooting guide Here →

be Android App Issues and Solutions

Fix be not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent be app issues:

Force Stop the be App
1. On android, goto "Settings" » click be app. » click "Force Stop".

Update be to the latest version on PlayStore

Clear be App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "be app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch be.

Fix be unable to contact server/ be internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click be » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got be » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch be on android.

Solve be black/white screens issue on Android:

Follow the be android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at be Group JSC, developers of be.

Verified email

Contact e-Mail: hotro@be.com.vn

Verified email ✔✔

E-Mail: hotro@be.com.vn

Website: 🌍 Visit be Website

Privacy Policy: https://be.com.vn/en/support/privacy-policy/

Developer: be Group JSC

About this app

We provide all needs in one app including booking services for motorbikes, cars, air tickets, passenger cars, fast delivery, etc. , along with other great utilities. Our transportation services always put the safety of passengers as a top priority, quick and convenient booking, reasonable fees with many promotions, easy and tactful on-trip tracking. In addition, this app also links with other payment methods such as bank cards, e-wallets to make it more convenient for you to use the service and make cashless payments. So far, the application has been used and trusted by 10 million customers. And there are many other wonderful services and features, here waiting for you to experience yourself. 1. 2. 4.