Mobily Pay Status

Published by Etihad Digital Financial Company on 2024-02-11

Mobily Pay is a digital wallet licensed by The Saudi Central Bank. Mobily Pay
is your perfect choice for making daily financial transactions & purchases.

I have a problem with Mobily Pay

Are you having issues? Select the issue you are having below and provide feedback to Mobily Pay.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

700.0%

Not working

50.0%

Payments

50.0%

Reported Issues: 14 Comments

By regie 2 months ago

my mobilypay account has been blocked. what can i do to to unblocked my account. pleas help..

By Thambirasa Arsath 2 months ago

VPN is not allowed while using wal

By Mohammed Habebul Rahaman 3 months ago

I am trying to send money to my son in China, but at the end showing Error 5 - please reconfirm Chinese name translation and Chinese id. Whether i filled all beneficiary information correct. please help my issue.

By Sojib 9 months ago

Not open mobailypay

By Junifer sion 9 months ago

Not working

By EddJ salonga contreras 9 months ago

i made a transfer last night but still not come

By Syed Quadri 10 months ago

Aasalam aliakum I want to transfer money to INDIA Always shows ERROR your account is not in active state. please call customer care for resolution, so many times I call customer care no one pick up my call. pls resolve my problem.

By SAM DENIS MUYOBO 11 months ago

Mobily pay app is crashing today I don't know where the problem is coming from

By Shamir 11 months ago

My mobily pay account has been blocked

By Mohin uddin 1 year ago

mobily pay app not opening.but whoy?

By Abu talib 1 year ago

When I started international transfer its coming error first page converting mony not going next page

By Abdul nasiru 1 year ago

The App is crashing anytime I try to open

By Muhammad Saleem Shahzad 1 year ago

By NURUL ISLAM 1 year ago

I want to know why my mobile is blocked I want your advice please help us

Common dislikes about Mobily Pay app

• Splash screen with logo does not work

• Errors

• Does not recognize mobile number

Have a Problem with Mobily Pay? Report Issue

Common Mobily Pay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mobily Pay app on iOS and Android devices. Solve all Mobily Pay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mobily Pay iPhone Issues and Solutions

Mobily Pay iOS app crashes, not working, errors
Mobily Pay iOS app network issues
Mobily Pay on iOS has black/white screen

Mobily Pay Android App Issues and Solutions

Mobily Pay has errors/crashing/not working
Mobily Pay server network connectivity issues
Mobily Pay has black screen

Mobily Pay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mobily Pay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mobily Pay app crashes or not working on Iphone (iOS):

Close and restart the Mobily Pay app on iPhone
Update Mobily Pay app to the Latest Version for iOS
Uninstall and reinstall Mobily Pay iPhone app
Update your iPhone to the latest iOS version

Fix Mobily Pay on iPhone unable to connect to server/internet connection issues::

To resolve Mobily Pay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mobily Pay black/white screen (blank screen) on iPhone:

Follow the Mobily Pay iOS app troubleshooting guide Here →

Mobily Pay Android App Issues and Solutions

Fix Mobily Pay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mobily Pay app issues:

Force Stop the Mobily Pay App
1. On android, goto "Settings" » click Mobily Pay app. » click "Force Stop".

Update Mobily Pay to the latest version on PlayStore

Clear Mobily Pay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mobily Pay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mobily Pay.

Fix Mobily Pay unable to contact server/ Mobily Pay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mobily Pay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mobily Pay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mobily Pay on android.

Solve Mobily Pay black/white screens issue on Android:

Follow the Mobily Pay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Etihad Digital Financial Company, developers of Mobily Pay.

100% Contact Match

Developer: Mobily Pay

E-Mail: [email protected]

Website: Visit Mobily Pay Website

80% Contact Match

Developer: Mobily

E-Mail: [email protected]

Website: Visit Mobily Website

About this app

Mobily Pay is your perfect choice for making daily financial transactions & purchases. Mobily Pay is a digital wallet licensed by The Saudi Central Bank. Mobily Pay is the best choice for your local & international transfers. Through MobilyPay , you can pay your bills in one click.