TBR app not working? crashes or has problems?

TBR Status

Last Updated on 2025-01-23 by Jordan Peterson

I have a problem with TBR

Are you having issues? Select the issue you are having below and provide feedback to TBR.

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43 User reports:
App has problems

User reports 43

⚠️ Most reported problems ⚠️

Crashes

54.9%

Not working

25.5%

Something else

15.7%

2.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of TBR Problems 🔥

- Unable to select the year you read the book

- Unable to add books not in their database

- Limited categories to select from when rating a book

- Unable to add books you've read to your goal bookshelf

📋 8 Reported Issues:

Mel 2024-03-16

My TBR bookshelf app is not accurately transferring the data of my read books over to the same app on a new phone.

Irene 2023-12-11

All the books I've added to my TBR list, currently reading list, and read list have disappeared.

Todena 2023-07-30

All my books have disappeared. How do I get them back?

NeedhelpPlease 2023-07-25

All my books that I have read are gone😭

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Needhelp 2023-07-09

My whole read and TBR books have disappeared 😭😭

Maud Porte 2023-05-09

I purchased the 7 day pro trial for €1,00 but i did not get it.

Skyler Wilkes 2023-01-02

I see someone else has the same issue, but instead of starting a new shelf for 2023, it split my 2022 books between the two years and now it’s shown that i’ve read 11 books so far this year (i’m a fast reader, but not THAT fast🤣).

Barbara Tantum 2023-01-01

My 2023 list of books read in the goal section includes 2022 books. How do I fix that?

Showing 1-8 of 8 reported issues:

Have a Problem with TBR - Bookshelf? Report Issue

Common TBR Problems & Solutions. Troubleshooting Guide

Table of Contents:

TBR iPhone Issues and Solutions

TBR iOS app crashes, not working, errors
TBR iOS app network issues
TBR on iOS has black/white screen

TBR Android App Issues and Solutions

TBR has errors/crashing/not working
TBR server network connectivity issues
TBR has black screen

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TBR iPhone Issues and Solutions

How to fix TBR app crashes or not working on Iphone (iOS):

Close and restart the TBR app on iPhone
Update TBR app to the Latest Version for iOS
Uninstall and reinstall TBR iPhone app
Update your iPhone to the latest iOS version

Fix TBR on iPhone unable to connect to server/internet connection issues::

To resolve TBR network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TBR Android App Issues and Solutions

Fix TBR not working on Android, crashes, errors or is unresponsive:

Force Stop the TBR App
1. On android, goto Settings » TBR » click [Force Stop]

Update TBR to the latest version on PlayStore

Clear TBR App Cache and Data:
1. On android, goto Settings » Apps » TBR » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TBR.

Fix TBR unable to contact server/ TBR internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TBR » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TBR » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TBR