Build Master Status
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3 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
The game will not let me use passwords that I have in stock for bombs on the Trade Center.
While in the game, many times I get a pop-up with the message "Connection error. Please try again"
I get a connection error and when I hit the button to connect nothing happens.
It won’t connect.
📋 14 Reported Issues:
Crash i 4 secondi
In 5 secondi it kick me out
I try to load it and in 5 seconds it kicks me out
It won’t connect.
The button on level 178 is not working?
It's telling me to upgrade hero monument but to do so I need to build a road. I have built a road but it's not correct apparently? Help
I an stuck at chapter 4 can not build anymore or upgrade… need to build militaire center bur it says remove obstakels and do two arena matches but i am not able to do/ fins them
My amethyst shows -7k plus and says I have insufficient funds . I can not purchase anything that uses amethyst or the free items. Have have tried to uninstall and reinstall but no luck. Please help. Thank you
A chat error occurred in the game after the last season update. I am an app store user. I can't write to the chat channel in the game. This is available for many Ios users. We need information about what I can do about the situation. And there's no place left where we haven't asked...
special hero training: i did with 2 heroes yesterday but today i used one of the two to upgrade stars for different hero (i dont have one of the 2 heroes anymore). when i go to auto train, i cant unselect it - it looks like i can select only one, i assume other one is still selected but invisible. when i try to confirm, it says - unknown error, leave us feedback, so here i am
Im stuck on plant 27. Home base is plant 24. I have unit out gathering an not able to get it to come back. The an unknow error has occur.
Hello I just made a purchase for 19.99 but none of the items were added to my account. You have an awesome game and really enjoy playing. Please help get my items credited to my account. Thanks Robert
My app is not letting me build and apartment to progress any further, it shows the arrow to build it, I click the arrow, the menu comes up and then I click “Go” and then the menu closes and nothing happens
Game charged me for something I didn’t buy so I requested refund. Not it has taken all my emeralds and is saying I’m -4000 and won’t let me build again because I don’t have enough resources. I was going good in the game but now I’m thinking I’m not going to play it anymore
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Dec 30, 2025, 10:25 AMa iOS user from León, Mexico reported problems with Build Master : Login
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Oct 29, 2025, 09:14 PM
a iOS user from Brossard, Canada reported problems with Build Master : Account
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