Comrades Status

Last Updated on 2023-02-24 by Dilltree Inc

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Common Comrades Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Comrades app on iOS and Android devices. Solve all Comrades app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Comrades iPhone Issues and Solutions

Comrades iOS app crashes, not working, errors
Comrades iOS app network issues
Comrades on iOS has black/white screen

Comrades Android App Issues and Solutions

Comrades has errors/crashing/not working
Comrades server network connectivity issues
Comrades has black screen

Comrades iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Comrades app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Comrades app crashes or not working on Iphone (iOS):

Close and restart the Comrades app on iPhone
Update Comrades app to the Latest Version for iOS
Uninstall and reinstall Comrades iPhone app
Update your iPhone to the latest iOS version

Fix Comrades on iPhone unable to connect to server/internet connection issues::

To resolve Comrades network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Comrades black/white screen (blank screen) on iPhone:

Follow the Comrades iOS app troubleshooting guide Here →

Comrades Android App Issues and Solutions

Fix Comrades not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Comrades app issues:

Force Stop the Comrades App
1. On android, goto "Settings" » click Comrades app. » click "Force Stop".

Update Comrades to the latest version on PlayStore

Clear Comrades App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Comrades app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Comrades.

Fix Comrades unable to contact server/ Comrades internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Comrades » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Comrades » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Comrades on android.

Solve Comrades black/white screens issue on Android:

Follow the Comrades android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dilltree Inc, developers of Comrades.

About this app

This is the official this app Marathon App, containing the latest updates on the world’s greatest Ultra Marathon.