Authenticator App+ Status

Last Updated on 2024-06-24 by Rocket Apps GmbH

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Common Authenticator App+ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Authenticator App+ app on iOS and Android devices. Solve all Authenticator App+ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Authenticator App+ iPhone Issues and Solutions

Authenticator App+ iOS app crashes, not working, errors
Authenticator App+ iOS app network issues
Authenticator App+ on iOS has black/white screen

Authenticator App+ Android App Issues and Solutions

Authenticator App+ has errors/crashing/not working
Authenticator App+ server network connectivity issues
Authenticator App+ has black screen

Authenticator App+ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Authenticator App+ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Authenticator App+ app crashes or not working on Iphone (iOS):

Close and restart the Authenticator App+ app on iPhone
Update Authenticator App+ app to the Latest Version for iOS
Uninstall and reinstall Authenticator App+ iPhone app
Update your iPhone to the latest iOS version

Fix Authenticator App+ on iPhone unable to connect to server/internet connection issues::

To resolve Authenticator App+ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Authenticator App+ black/white screen (blank screen) on iPhone:

Follow the Authenticator App+ iOS app troubleshooting guide Here →

Authenticator App+ Android App Issues and Solutions

Fix Authenticator App+ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Authenticator App+ app issues:

Force Stop the Authenticator App+ App
1. On android, goto "Settings" » click Authenticator App+ app. » click "Force Stop".

Update Authenticator App+ to the latest version on PlayStore

Clear Authenticator App+ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Authenticator App+ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Authenticator App+.

Fix Authenticator App+ unable to contact server/ Authenticator App+ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Authenticator App+ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Authenticator App+ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Authenticator App+ on android.

Solve Authenticator App+ black/white screens issue on Android:

Follow the Authenticator App+ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rocket Apps GmbH, developers of Authenticator App+.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Google Authenticator Website

Privacy Policy: http://www.google.com/policies/privacy

Developer: Google LLC

94.44% Contact Match

Developer: Calendar Digital Planner

E-Mail: [email protected]

Website: 🌍 Visit Authenticator App Website

58.33% Contact Match

Developer: 2FAS

E-Mail: [email protected]

Website: 🌍 Visit 2FA Authenticator (2FAS) Website

73.91% Contact Match

Developer: Pixster Studio

E-Mail: [email protected]

Website: 🌍 Visit Authenticator App Website

About this app

AuthenticatorApp offers an auto-renewing monthly subscription at USD 2. 99/month (or currency equivalent) and an auto-renewing yearly subscription at USD 19. 99/year (or currency equivalent) to provide you with unlimited access to all PRO Features while you maintain an active subscription. Payment will be charged to the credit card connected to your iTunes Account when you confirm the initial subscription purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current subscription period. You may manage your subscription and auto-renewal may be turned off by going to your Account Settings after the purchase. Your account will be charged for renewal within 24-hours prior to the end of the current period, and the cost of the renewal will be identified. Keep all your online accounts secure with Authenticator App. Our goal is to build the best apps in the world. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.