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Published by The Motley Fool on 2024-05-21

Introducing the official Motley Fool mobile companion app. Stay on top of the
latest stock rankings, recommendations, news and analysis from The Motley Fool
with our brand new app.

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Reported Issues: 1 Comments

By James Harman 7 months ago

I never seem to download your free investment tips ,when inserting my email. I always receive an exclamation mark within a red triangle symbol. Thus no subsequent advice.

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Common The Motley Fool Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Motley Fool app on iOS and Android devices. Solve all The Motley Fool app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Motley Fool iPhone Issues and Solutions

The Motley Fool iOS app crashes, not working, errors
The Motley Fool iOS app network issues
The Motley Fool on iOS has black/white screen

The Motley Fool Android App Issues and Solutions

The Motley Fool has errors/crashing/not working
The Motley Fool server network connectivity issues
The Motley Fool has black screen

The Motley Fool iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Motley Fool app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Motley Fool app crashes or not working on Iphone (iOS):

Close and restart the The Motley Fool app on iPhone
Update The Motley Fool app to the Latest Version for iOS
Uninstall and reinstall The Motley Fool iPhone app
Update your iPhone to the latest iOS version

Fix The Motley Fool on iPhone unable to connect to server/internet connection issues::

To resolve The Motley Fool network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Motley Fool black/white screen (blank screen) on iPhone:

Follow the The Motley Fool iOS app troubleshooting guide Here →

The Motley Fool Android App Issues and Solutions

Fix The Motley Fool not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Motley Fool app issues:

Force Stop the The Motley Fool App
1. On android, goto "Settings" » click The Motley Fool app. » click "Force Stop".

Update The Motley Fool to the latest version on PlayStore

Clear The Motley Fool App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Motley Fool app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Motley Fool.

Fix The Motley Fool unable to contact server/ The Motley Fool internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Motley Fool » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Motley Fool » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Motley Fool on android.

Solve The Motley Fool black/white screens issue on Android:

Follow the The Motley Fool android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Motley Fool, developers of The Motley Fool.

84.62% Contact Match

Developer: Motley Fool Mobile

E-Mail: [email protected]

Website: Visit The Motley Fool Website

About this app

Be the first to know the latest thinking and guidance from The Motley Fool. - A dashboard summary of stocks you’re following and your Motley Fool services. - See the latest stock rankings and recommendations across your Motley Fool services. - Detailed information about the stocks you’re following with My Portfolios. - Either be selective and customize notifications to get alerts for specific stocks and services, or get the firehose and get notified about everything we do, it’s up to you! - Quick and easy navigation of your Motley Fool services. - A layout designed specifically for fast and clean reading on mobile. - Look up any stock to get our latest coverage and sentiment about the company. Stay on top of the latest stock rankings, recommendations, news and analysis from The Motley Fool with our brand new app. - Motley Fool coverage of stocks in your portfolios. - The latest rankings and new stock recommendations from your Motley Fool services. - New analysis and commentary from our analysts for all your Motley Fool services. Introducing the official Motley Fool mobile companion app. Download now and receive updates as we continue to make improvements and add features in the future.