Are you having issues? Select the issue you are having below and provide feedback to The General Auto Insurance App.
- If bill is not paid by due date, coverage is lost
- Overcharged for a vehicle that is not owned
- IT department has not updated policy number for app in two years
- Customer service reps have no clue about app functions
App not loading can't log in
Hi. The app keeps shutting down as soon as I log in. What seems to be the problem?
App does not open.
Dear sir /Men App does not open
Complete guide to troubleshoot The General Auto Insurance App app on iOS and Android devices. Solve all The General Auto Insurance App app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The General Automobile Insurance Services, Inc., developers of The General Auto Insurance App.
Contact e-Mail: [email protected]
Whether you need to obtain a quote for car insurance, make a payment, view your ID Card(s), or submit a claim; The General’s mobile app makes it easy for you! • Quickly obtain a quote* for a new auto insurance policy with The General®. • Make a payment, schedule a payment, split a payment across different payment methods, or even pay in cash (Powered by PayNearMe)! • Access your ID Cards immediately after you’ve signed in for the first time. To view your (full) legal ID cards select to open the PDF version. • Start and submit a new claim, or even follow the status of an existing claim. • Utilize our Help Center for some of our most frequently asked questions. If you need further assistance start a call or chat with us during normal business hours, or schedule a call-back from our Sales or Customer Service teams at a time that’s convenient for you! • Log in how you want! The General’s mobile app is here to help you manage your policy anywhere, at any time. You can use your e-mail address, policy number, Facebook account, Google account, or even biometrics (fingerprint or face). Please feel free to leave us feedback on your mobile app experience, or contact us at mobileappsupport@thegeneral. com. Simply rotate your phone to landscape view in TheGeneralAutoInsuranceApp to quickly view your virtual ID Cards. We’re always looking for ways to improve your mobile app experience! We want to ensure a 5-star app experience! *Some restrictions apply. Subject to Underwriting guidelines. Not available in all states.