Solar Snap Status

Last Updated on 2024-04-02 by Rise Up Games

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

70.0%

Screen

20.0%

Photo/Video

10.0%

problems reported in the last 24 hours

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Common Solar Snap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Solar Snap app on iOS and Android devices. Solve all Solar Snap app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Solar Snap iPhone Issues and Solutions

Solar Snap iOS app crashes, not working, errors
Solar Snap iOS app network issues
Solar Snap on iOS has black/white screen

Solar Snap Android App Issues and Solutions

Solar Snap has errors/crashing/not working
Solar Snap server network connectivity issues
Solar Snap has black screen

Solar Snap iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Solar Snap app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Solar Snap app crashes or not working on Iphone (iOS):

Close and restart the Solar Snap app on iPhone
Update Solar Snap app to the Latest Version for iOS
Uninstall and reinstall Solar Snap iPhone app
Update your iPhone to the latest iOS version

Fix Solar Snap on iPhone unable to connect to server/internet connection issues::

To resolve Solar Snap network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Solar Snap black/white screen (blank screen) on iPhone:

Follow the Solar Snap iOS app troubleshooting guide Here →

Solar Snap Android App Issues and Solutions

Fix Solar Snap not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Solar Snap app issues:

Force Stop the Solar Snap App
1. On android, goto "Settings" » click Solar Snap app. » click "Force Stop".

Update Solar Snap to the latest version on PlayStore

Clear Solar Snap App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Solar Snap app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Solar Snap.

Fix Solar Snap unable to contact server/ Solar Snap internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Solar Snap » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Solar Snap » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Solar Snap on android.

Solve Solar Snap black/white screens issue on Android:

Follow the Solar Snap android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rise Up Games, developers of Solar Snap.

About this app

SolarSnap MUST be used with the Solar Snap filter available at The filter protects your phone camera from damage by the bright sun. Introducing Solar Snap: a camera filter + app combo that can help you take amazing photos of the sun, when there’s an eclipse, or any other day. Simply attach the filter to your phone, open Solar Snap, and snap away! Safely take fun photos of the sun. Solar eclipses are crossing the USA in 2023 and 2024. Get ready!