MySilverCross Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Silver Cross Health System
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MYSilverCross Website
Privacy Policy: https://www.silvercross.org/privacy/
Developer: Silver Cross Health System
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Protect your data and wallet. We investigate the developer's website (Silvercross.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Not helpful at all
by BossLadyAA
I recently moved to the area and previously I had multiple providers who used their version of MyChart so all my health providers could see my info from my other providers-including my dentist. It appears silver cross tries to make their own app and it is truly awful. It doesn’t work great. It’s hard to navigate and as someone near 40 who is used to navigating apps I cannot even imagine others less technologically inclined trying to use this. This app needs a lot of work to be patient friendly.
Frustrating!
by Cbnhgygvh
Password management on this app is horrendous. Doesn’t recognize my ID or password. I reset everything try to log back in and it fails again and so on and so on in an endless loop and no way to reach anyone or open a ticket. If they can’t even get password management right what do you think they’re doing about protecting privacy? And as an aside their websites, no better.
Dog poo
by Ccarney87
I tried to register my mother for this app who is going through cancer and receiving all her treatments at Silver cross. Since October 15th I have been unsuccessfully in registering her. It keeps denying her enrollment. I’ve called multiple number related to the Sliver cross portal and even the hospital itself! I’ve gotten the run around and no one can help me. Silver cross please do yourself a favor and switch to mychart. This App is dog poo!!!!
Have a Problem with MySilverCross? Report Issue
Why should I report an Issue with MySilverCross?
- Pulling issues faced by users like you is a good way to draw attention of MySilverCross to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MySilverCross customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MySilverCross.
