Contact PitPat Support
Company Name: JOYFIT INC
About: Pit Pat builds the world's largest immersive running competition platform
Pit
Pat provides professional running services for the fitness running people
Pit
Pat, an intelligent fitness running product, combines software with
hardware
-----------Why Pit Pat? -----------
Online multiple popular IP
matches, online marathon, 1VS1 dual match, ranking match, and milestone series,
etc. Connect with Pit Pat players around the wor.
PitPat Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@pitpat.fitness
Website: 🌍 Visit PitPat Website
Privacy Policy: https://h5.pitpatfitness.com/#/protocol/private
Developer: JOYFIT INC
Privacy & Terms:
https://h5.pitpatfitness.com/#/protocol/private
3 Most reported problems 😔💔
They should be embarrassed to release this
by Shawn0bi
This app is nearly useless. Very few features, confusing, not user friendly. I’m struggling to figure out what it does to benefit me other than it’s the only way to track my distance other than the little lcd screen. $100/yr?! You have to be joking. There is no way I would pay any money for this. If it were free, it would be 2 stars maybe? This app seems like it was randomly generated by AI to look like a functioning app. Very disappointed and my only option for the Deerrun treadmill? I hope not because this thing is getting returned asap.
Unhappy with update
by Harvestb
Before the update I had no issues with data synching to my Apple health. Since the update it has been nothing but issues and can no longer sync without uninstalling and reinstalling also no have issues with connecting to the same wifi that I had no issues with before. The visual display prior to update was basic and cartoonish but was easy to navigate the updated version is unappealing and cluttered.
Horrible business ethics and customer service
by Rebel31
Let’s start with the bad business ethics. I recently bought a treadmill that came with a sticker attached to it with a coupon for PitPat. When the coupon was added to the PitPat account, it couldn’t be applied. After going back and forth with the customer service people, they still continue to say this coupon is for when I buy a new treadmill. Even after explaining the coupon came with a treadmill I just bought, they still insist I MUST buy another treadmill in order to use the coupon. If this isn’t bad practices and ethics, I don’t know what is.
And when it comes to customer service, they easily take 2 days or more to answer emails or messages.
Have a Problem with PitPat? Report Issue
Why should I report an Issue with PitPat?
- Pulling issues faced by users like you is a good way to draw attention of PitPat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PitPat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PitPat.
