Contact Philips HearLink 2 Support
Company Name: SBO Hearing
About: Philips HearLink 2 provides you with discreet, improved control over your
hearing aids – so you can personalize your listening experience for any
environment, the ability to find your hearing aids if they become lost, remote
support from your hearing care professional when you need it, and much
more.
With Philips HearLink 2, you can:
• Adjust the volume of your hearing
aids and various settings (e.
Philips HearLink 2 Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Philips HearLink 2. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Philips HearLink 2. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
WILL NOT PAIR
by Vermont Ferret
The app works just fine with my iPhone; but with my iPad I can’t get past the “restart hearing aids” section. Instead it sends me back to the previous “check before pairing” page. Yes, I have full battery power in both my hearing aids and my iPad; but no matter how many times I go through the process, I never get any further. I checked my Bluetooth (on) and everything else that would be relevant. Grrrrrr. Also I downloaded from this App Store the Remotelink 2 app, which like this app is a product of SBO; and the intro is exactly the same as the app on this page and won’t pair with my iPad either. Supposedly the Remotelink 2 app is some sort of 2023 upgrade to the HearLink 2 app on this page. A real shame because I would really use this app on a regular basis. Please fix this.
Needs a Lot of Work
by Fhornmike
What a crappy app! Every time I leave the room, I have to reconnect to my hearing aids. Usually, it will only connect to one aid. Many time the reconnect fails, and I must restart the hearing aids or the device, or both. Frustrating to say the least. It’s no consolation that apps for other makes of hearing aids seem to be just as bad.
I have discovered that using two devices (iPad and iPhone) created some kind of conflict, so I have to disable the bluetooth on one for the other to function. Sorry, but it seems unreasonable to expect a user to carry around an iPhone wherever he goes. Rather than a “workaround”, wouldn’t it be better to fix the software? However, I’m open to suggestions.
This might be the worst hearing aid app ever!
by DaleWrenn
After testing several HA’s from various manufacturers, including Oticon, this app has to be the worst one so far.
There are few adjustments that can be made by the user. The streaming adjustments do very little for to be able to hear the phone calls or videos. The lack of adjustments within programs is severely lacking. Even OTC HA’s have more options available for needed changes. Considering these are the sisters of Oticon, I am shocked that they would not mirror the options within their respective application. Extremely disappointed and will probably return these HA’s due to the app performance or lack thereof.
Have a Problem with Philips HearLink 2? Report Issue
Why should I report an Issue with Philips HearLink 2?
- Pulling issues faced by users like you is a good way to draw attention of Philips HearLink 2 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Philips HearLink 2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Philips HearLink 2.
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