Contact Philips HearLink 2 Support
Company Name: SBO Hearing
About: Philips HearLink 2 provides you with discreet, improved control over your
hearing aids – so you can personalize your listening experience for any
environment, the ability to find your hearing aids if they become lost, remote
support from your hearing care professional when you need it, and much
more.
With Philips HearLink 2, you can:
• Adjust the volume of your hearing
aids and various settings (e.
Philips HearLink 2 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@philips.com
Website: 🌍 Visit Philips HearLink 2 Website
Privacy Policy: https://www.hearingsolutions.philips.com/hearlink2-app-privacy-notice
Developer: SBO Hearing A/S
3 Most reported problems 😔💔
If it chooses to work, it works. But not often.
by NC Buddy
The app is trash. And attempts to seek help only generates the same useless AI rote response. Ability to connect or reconnect is entirely random. The app will simply disconnect for no apparent reason, constantly requiring resetting the hearing aids to reconnect. Even then, it may or may not connect. I've been a Phonak user for 25+ years. This feature (app control) is one of the reasons I chose these Phillips hearing aids, only to discover it's entirely unpredictable. Very frustrating and disappointing, and a blot on the Phillips brand.
Recent Update Deleted All Wearing Time History
by DiscerningUser5
Recent update apparently deleted all of my wearing time history. Please fix this. New version is somewhat better at initial connection but still randomly loses connection.
App lacking
by Njeana15
Frequent disconnection from app, Journal time sometimes incorrect. Battery time remaining all over the place and right usually does not match the left. Happy with Hearing aids but app leaves a lot to be desired.
Have a Problem with Philips HearLink 2? Report Issue
Why should I report an Issue with Philips HearLink 2?
- Pulling issues faced by users like you is a good way to draw attention of Philips HearLink 2 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Philips HearLink 2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Philips HearLink 2.
