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Contact Electrolux Support


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About: Control and monitor your connected Electrolux appliances for a more comfortable
home environment. No matter where you are.


 
  2025-03-05

Electrolux Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Electrolux



Verified email ✔✔

E-Mail: appteam@electrolux.com

Website: 🌍 Visit Electrolux Website

Privacy Policy: https://www.electroluxgroup.com/privacy/en/

Developer: AB Electrolux








3 Most reported problems 😔💔

4.3 out of 5

Failed to connect to WiFi network

2025-03-17

by Steven1868

Purchased two air purifiers and followed directions to connect them to my home WiFi network. Units only connected during the initial install and have been “unavailable” since. The network operates at 2.4 GHz and the devices are within 15 feet of a working WiFi extender. No other devices in my home have connection issues. To make matters worse, the app does not provide any means to troubleshoot the issue or reinstall the units on the app.

No Washer or Dryer in app

2025-03-18

by Dneeice

There’s NO adding a washer or dryer to your app in the United States. I have the app. I even copied your link from a previous complaint where you stated you do and it takes me to your app that does NOT have those appliances listed for the U.S.. UGH

Washer and dryer

2025-03-19

by Jthemxman

Why is there no option to add a washer and dryer specifically? The thumbnails above show a washer and dryer and in the app I have no option to select a washer or a dryer. Pretty stupid when I buy your products and your app doesn’t list them.


Have a Problem with Electrolux? Report Issue




Why should I report an Issue with Electrolux?

  1. Pulling issues faced by users like you is a good way to draw attention of Electrolux to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Electrolux customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Electrolux.


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