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Last Updated on 2024-01-14 by imp-360

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Common doc-print Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot doc-print app on iOS and Android devices. Solve all doc-print app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

doc-print iPhone Issues and Solutions

doc-print iOS app crashes, not working, errors
doc-print iOS app network issues
doc-print on iOS has black/white screen

doc-print Android App Issues and Solutions

doc-print has errors/crashing/not working
doc-print server network connectivity issues
doc-print has black screen

doc-print iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever doc-print app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix doc-print app crashes or not working on Iphone (iOS):

Close and restart the doc-print app on iPhone
Update doc-print app to the Latest Version for iOS
Uninstall and reinstall doc-print iPhone app
Update your iPhone to the latest iOS version

Fix doc-print on iPhone unable to connect to server/internet connection issues::

To resolve doc-print network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix doc-print black/white screen (blank screen) on iPhone:

Follow the doc-print iOS app troubleshooting guide Here →

doc-print Android App Issues and Solutions

Fix doc-print not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent doc-print app issues:

Force Stop the doc-print App
1. On android, goto "Settings" » click doc-print app. » click "Force Stop".

Update doc-print to the latest version on PlayStore

Clear doc-print App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "doc-print app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch doc-print.

Fix doc-print unable to contact server/ doc-print internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click doc-print » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got doc-print » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch doc-print on android.

Solve doc-print black/white screens issue on Android:

Follow the doc-print android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at imp-360, developers of doc-print.

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