Blueprint Portal Status

Published by Arkansas Blue Cross and Blue Shield on 2024-03-04

Take control of your healthcare anytime, anywhere with the Blueprint Portal app.
Our members will benefit from the ability to: * Monitor claims and view
EOBs * Find care and estimate treatment costs * Check deductible and
out-of-pocket amounts * View, send and request a replacement ID card *
Manage policy information * Access benefit and plan documents Blueprint
Portal is available to Arkansas Blue Cross and .

I have a problem with Blueprint Portal

Are you having issues? Select the issue you are having below and provide feedback to Blueprint Portal.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

250.0%

Connection

50.0%

Not working

50.0%

Reported Issues: 5 Comments

By Rachael Crutchfield 7 months ago

Allows me to sign. I click the account and get the following: Error Sorry! Something went wrong, but we’re working on it. Please try again later.

By Kenneth Curtwright 1 year ago

Still having the same issue that I reported on Nov 21, 2022. I really need a response on how to login.

By Baldemar Rodriguez 1 year ago

blueprint portal will not let me log in, instead shows me a blank page telling me "this page can't be reached the connection was reset", what ca I do?

By Kenneth Curtwright 1 year ago

System tellinf me ther was an error after trying to login. It tells me to go back to the signin and try again. Same result when retryimg.

By joyce a kammeyer 1 year ago

Just signed up for blueprint portal and it keeps telling me it has timed out and to close . I've tried several times.

Common dislikes about Blueprint Portal app

- Website is slow

- Does not allow Walmart associates to use the app

- Updated version has errors and does not allow users to view invoices

Have a Problem with Blueprint Portal? Report Issue

Common Blueprint Portal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Blueprint Portal app on iOS and Android devices. Solve all Blueprint Portal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Blueprint Portal iPhone Issues and Solutions

Blueprint Portal iOS app crashes, not working, errors
Blueprint Portal iOS app network issues
Blueprint Portal on iOS has black/white screen

Blueprint Portal Android App Issues and Solutions

Blueprint Portal has errors/crashing/not working
Blueprint Portal server network connectivity issues
Blueprint Portal has black screen

Blueprint Portal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Blueprint Portal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Blueprint Portal app crashes or not working on Iphone (iOS):

Close and restart the Blueprint Portal app on iPhone
Update Blueprint Portal app to the Latest Version for iOS
Uninstall and reinstall Blueprint Portal iPhone app
Update your iPhone to the latest iOS version

Fix Blueprint Portal on iPhone unable to connect to server/internet connection issues::

To resolve Blueprint Portal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Blueprint Portal black/white screen (blank screen) on iPhone:

Follow the Blueprint Portal iOS app troubleshooting guide Here →

Blueprint Portal Android App Issues and Solutions

Fix Blueprint Portal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Blueprint Portal app issues:

Force Stop the Blueprint Portal App
1. On android, goto "Settings" » click Blueprint Portal app. » click "Force Stop".

Update Blueprint Portal to the latest version on PlayStore

Clear Blueprint Portal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Blueprint Portal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Blueprint Portal.

Fix Blueprint Portal unable to contact server/ Blueprint Portal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Blueprint Portal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Blueprint Portal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blueprint Portal on android.

Solve Blueprint Portal black/white screens issue on Android:

Follow the Blueprint Portal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Arkansas Blue Cross and Blue Shield, developers of Blueprint Portal.

100% Contact Match

Developer: Arkansas Blue Cross and Blue Shield

E-Mail: [email protected]

Website: Visit Blueprint Portal Website

About this app

Blueprint Portal is available to Arkansas Blue Cross and Blue Shield, Health Advantage and BlueAdvantage members. Take control of your healthcare anytime, anywhere with the Blueprint Portal app. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association and is licensed to offer health plans in all 75 counties of Arkansas.