Wella Reviews

Wella Reviews

Published by on 2026-04-20

🏷️ About: Introducing the Wella App, your one-stop-shop for all things hair and nails! Get inspired and educated by your favorite brands like Wella Professionals, OPI, Sebastian Professional, Nioxin, Wella ColorCharm, Clairol Professional, ghd and Briogeo. It's like having a hair and nail guru in your pocket! Chat live, check out the digital shade chart, and dive into a treasure trove of content.


       


Is Wella Safe to Use?

We Investigate the app owner's website (Us.wella.professionalstore.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
96.9%

😎 Positive experience
3.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 47 combined software reviews.

Is Wella Safe?
Wella does not appear safe based on available data.
3.1/100

  Safety Analysis »»

Is Wella Legit?
Wella does not appear legitimate based on our analysis.
3.1/100



Read 9 Customer Service Reviews 😠💢

3.0 out of 5
Awful

Please bring back the old app! When i want to check a shade on the shade chart, I don’t want to wait 20+ minutes for the swatches to load, then show me where i can buy the color. the swatches are low quality pictures and doesn’t show it on the whole head like it did in the old app! Wellastore is slow, buggy, and just an overall hassle to navigate. Not to mention I’m a student, and it won’t let me log in unless I have a license number. There’s no student option! Where’s the education portion of this app we used to have??? smh.

Unfortunate Failure To Launch

3/4 of the old education is no longer available in the USA / All Other Locations… No certificates transferred. And everything says unavailable. No one manning the help chat for a month now. Sad.

Please fix this

Please fix the issue of it being impossible to order because of Wella clearing or adding items for no reason. I’ve had to go through our rep for the last three weeks to order.

Terrible load time

Never loads no matter if I’m on Wi-Fi or not. Do better. Also where are the new shades. I have them in my shop but not my app.

Why?

Why are the old apps with education now defunct and redirecting us to Wella that is only a store? That’s unfortunate.

Perfect for the salon

I love Wella! I use it to order all my color and salon supplies. Super easy to use and navigate. I can see my previous orders and re-order anytime. I like the options for education too! Definitely a must have if you use this app color.

Great for Salon Owners!

Super convenient to re-order products you’ve bought before. Really great to have if you use not only this app color, but a lot of other brands as well like OPI, Nioxin, Briogeo, etc.

Amazing Shopping Experience

Really enjoy using this to check out new releases and shades. Amazing app! Good job this app 💕

Great experience

Love the education and seamless experience!



Is Wella Safe? 🙏

Wella does not appear safe based on available data. JustUseApp Safety Score for Wella is 3.1/100.
This assessment is based on our NLP analysis of 47 user reviews. Combined with the app store average rating of 3.0/5.

Safety Analysis

50% of users say app is risky 🚨
50%

44.4% of users say app is safe 👍
44.4%

5.6% of users have some concerns ⚠️
5.6%


Is Wella Legit? 💯

Wella does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Wella is 3.1/100 .
This conclusion is based on analysis of 47 user reviews.

🔏 Privacy & Data Safety

Wella collected the following data from you:

  • Data Used to Track You:
    • Diagnostics
  • Data Linked to You:
    • Diagnostics
  • Data Not Linked to You:
    • Identifiers



How was your experience with Wella? Post a Review




Features

Get inspired and educated by your favorite brands like Wella Professionals, OPI, Sebastian Professional, Nioxin, Wella ColorCharm, Clairol Professional, ghd and Briogeo.

Chat live, check out the digital shade chart, and dive into a treasure trove of content.

This app is packed with hair and nail wisdom and salon secrets that'll make you the ultimate style maven.

The Wella App has got your back (and your hair and nails).

  Contact Support
Developer:
Wella Company