Masterworks Reviews

For those of us living paycheck to paycheck Masterworks does not give us the option of investing at anything lower than $500 per purchase. This is not for the working class. They make it seem as if it is. However, they're catering to a different group. Don't waste your time setting it up unless you have an extra $500 do you want to gamble on something that you probably don't know much about. Also, no search feature?? it does not give you the option to search for an specific artist or a specific painting. You simply have to scroll until you see something that you might recognize. For the amount of money they're expecting you to throw into Masterworks they don't offer a comprehensive set of features. I DO NOT recommend Masterworks.

Many people operate with their phones these days. I very rarely use the website on a desk top. Masterworks is essentially useless- no secondary market, no documentation, no market prices and clunky responsiveness. No real use to it at all.

The mobile website is not intuitive - it’s very difficult to find my documents (which should include PPMs and SEC docs for secondaries). The “filtering” situation is terrible on all buy/sell/secondary screens making it difficult to see the metrics like “size” of painting without going to a different site to look it up. I often have to open to tabs on my phone to reference from a different page while reviewing another. Please hire some developers to completely change all of it.

I recently downloaded Masterworks , as I am an avid collector of art. I was asked for a time to be interviewed (!?) I wasn’t able to pick a time suitable for me due a glitch in Masterworks . Once I did, there was also confusion about the time zones as I had received the call at the wrong time. I opted not to join after all and emailed back with my decision and never got feedback. I just realized that this app had done a search for my profile in LinkedIn. Very strange. I would not recommend.

I think they’re doing something to influence their ratings and make it higher. I’ve been invested with them since 2021 now. This is extremely difficult to liquidate. The shares lose value progressively and no one wants to buy them from you on the secondary market, even with the rapid value loss.

I wish they would be more transparent about the time horizon for this investment. It would help set expectations with their audience and mitigate a lot of the negative feedback. Their trading platform was down multiple months, as well. There’s a lot wrong with this platform and their concept. They send a ton of emails, and yet, communication is still somehow severely lacking.

Using Masterworks feels like moving back in time. I don’t find it to be a good experience.

Issue 1) - I am not giving the option to purchase shares with proceeds of previously sold shares that have been deposited into my tamplum trading account. Contact their tech help. Did not get a resolution.

Issue 2) - while purchasing shares, if I mistakenly check the subscription agreement radio button, it locks down the purchase not giving the option to uncheck or modify the parameters of the purchase. The incomplete purchase just stays there prompting you to completing the purchase by hitting the complete button, even if you don’t want to proceed. There is no option to cancel or modify purchase, and if there is, it’s not obvious.

Company just changed the way the secondary market functions after the Thanksgiving holiday. There is no transparency in the market. You create a sell order and hope someone bids the exact price and shares you have offered. Is it high, is it low, no one knows. I like what the company is trying to do here, just needs a better secondary market mechanism.

I had been contemplating opening an account with this app for a few months. I read reviews during this time & all of them were positive & seemed realistic. I make the plunge, sign up & download Masterworks AND as per usual, that’s when all the negative reviews finally show up. Most of these were written since December 2023, after I had done my research. I became apprehensive & wanted to delete my account, but apparently I am not authorized to delete an account that I set up. That makes no sense to me. I’ve logged out & plan to stay that way until I can get this figured out.

I like the prospect of this app, but I am not ready to invest with them. On the surface, the returns look good until you dive deep into the numbers — high fee structure. I also feel like there should be an one year mandatory holding period then the community can vote every year thereafter to offload the paintings or not. With the current business model, having a 100K tied up in this app would irritate me because I want a voice in the decision to sell or not. I think this company could do great things in the market but there has to be some changes.

Great company but very annoying that you can’t combine funding sources. So if you want to purchase $500 of a painting and have $499 in your wallet, you can’t buy it with $499 from wallet and $1 from checking. You have to find the whole thing from checking. Further, there is no easy way to add funds to your wallet from Masterworks , and even so, funds don’t clear for days. So all the criticism is on Masterworks design end. Needs to make to easier for users to buy!

The Face ID and pin feature do not work on this application, which is a big no-no is, especially since my bank account is linked to this application as well as money! This needs to work this is a huge security flaw! I should be asked to scan my face or enter a pin, if the security option is enabled upon application open. latest iOS version and latest version installed.

Enjoy the performance and UI for mobile app, but login (especially w social sign on) has been broken for months and its near impossible for me to review portfolio within app. Recent changes to app have also made it difficult to review portfolio - it seems to just be another offering page now. Very confusing.

I like to think that I got in on the ground floor with this app, and I am a firm believer in the concept. My only two complaints are 1) it’s become so popular that many of the offerings sell out so quickly that I don’t have the chance to invest and 2) the daily quiz on Masterworks is janky and I lose points because I can’t hit “continue.”

5 stars from me l've invested in Banksy!!! Choosing to invest in a Banksy artwork through this app has been an amazing experience. I've followed Banksy's iconic work for years and respect them greatly so being able to own a stake in this creators world is a dream come true, as well as being potentially lucrative.
this app' have really gone above and beyond with their curation of Banksy's work and their expertise in navigating the art market instilled confidence in my investment. The this app team provided comprehensive insights into the artwork's historical performance and market trends, adding a whole other level to my appreciation for Banksy.

Was doing a lot of reading on art and diversification, glad to see there is an app for everything lol. Had a smooth experience signing up, they have a really helpful team, and my account manager knew his stuff.

I am rating the investment not Masterworks . I do not care about Masterworks as I can log into a computer just as easily. this app has been an excellent investment vehicle for me for a chunk of money that I am comfortable waiting a year or two to see a return. I do not involve myself in the trading portion. I buy and hold and that part has been A+.

Hi aspiring investors who want to diversify portfolio, I am writing this review as a warning.

Masterworks offers literally no liquidity, so if you purchase a share in an art piece there is no way to get your money back within 5-6 years.(which is longer than Masterworks has been around, makes u think huh)

Additionally I put $1500 into Masterworks ’s marketplace, the money has been taken from my bank account. But it has been around 2 weeks and isn’t available in Masterworks , this app literally swallowed my money.

I hope it doesn’t do the same for you

this app has reall made difference to my investment approach. Fractional ownership in prestigious artworks was something I wanted to do for a longtime but I had no idea where to start but Masterworks has made it easy. The collection,s they have and the insights offered make Masterworks pretty seamless. It's a great way to get started in this space or further diversify a portfolio. I really appreciate their mission to democratize art ownership too. Super happy with Masterworks in general if I’m honest, a nice easy way to pursue a passion from my phone

As an art enthusiast, this app has been a dream come true. Masterworks is easy to use, and the selection of blue-chip artworks is outstanding. I love the ability to buy fractional shares, which has allowed me to invest in works by famous artists like Warhol and Basquiat. Masterworks ’s transparency and secondary market have also given me the flexibility and liquidity I need. Overall, I highly recommend this app to anyone looking to invest in art.

I thoroughly researched this app and love what I’ve learned. Christopher Morgan is my wonderful advisor, who informs yet never pressures me. That said, investing in Art has its inherent risks! Definitely research for yourself. Definitely make sure that you don’t invest more than you are willing to lose. Definitely make sure you are able part with your cash for several years until the piece(s) sell! It all works for me and I love being involved with this app and invested in such beautiful art!! 🙌🏼

It is an exciting way to own pieces of your favorite artists and being introduced to new soon to be favorites. That with investments at a reasonable price that will pay dividends in the future. this app makes it easy.