Acorns: Invest Spare Change Reviews
Acorns App is convenient!
Love the app and know they are improving it regularly. Gives less educated and new investors a place to start with less risk than other investment vehicles. It is super convenient and easy to use. Wish the recurring investments could be set up on specific dates as well as bi-weekly as millions of people don’t get paid every week and don’t always have funds in their accounts. Also, it can cause overdraft fees. It would be nice if for some reason there was no funds it didn’t still pull from your checking account. This happened to me as I have recurring investments set up and for example it pulls out each Friday. I have checked my tab that says “past” where you can see pending payments. It is Wednesday now and for some reason I don’t see it on there. Therefore I don’t know when it is going to hit my account. If you have lots of money which I think the target customer Acorn is shooting towards is millennials who don’t always have a bunch of money saved! With that said...I know and see the constant improvements and as the company grows. I have confidence that updates and improvements will occur. An example is they are working on “real time” investing right now and communicate that through their app. It will get a 5 star from me in the future and I will change my rating! Hope this helps the consumer and also the company improve the app!
Too slow transferring money
I love acorns. It’s a great way to save money, but, when I need money in an emergency, I can’t afford to wait 3 - 6 business days for the money to show up in my checking account. I made a withdrawal from my account on Monday night and still have not received my money into my checking account. When I called them this morning to see if my money will be in my account tonight or this afternoon they said that maybe it will show up in my next week. So thanx acorns😑, now, I have to go shopping with change I got from my piggy bank all because you’re slow getting money in my checking account. I have a feeling that I’ll be looking for another online savings account soon if things don’t change. Please remedy this problem ASAP. If you are quick enough to get money into my savings account, then why can’t I withdraw money from my savings account without the hassle of waiting for 6 days? By the time my money transfers, I will have my social security checks coming in on the first of the month. By then it will be too late, I will have a waisted money transaction. Please do better acorns I’d like to keep you for a savings account but if I have to, I will close my account and find a better solution for savings and transferring money. I will upgrade my rating as soon as you upgrade your policies for transferring money or help me find a faster solution to getting money in my checking account. Thx.
No Feedback on Account Setup
Acorns has since solved my problem, turns out they were simply experiencing a serious backlog to new accounts looking forward to the weeks ahead to see how much I can round up on my card transactions.
—— old review below—-
Like everyone I was very excited to start rounding up sadly I never had the opportunity to experience any of the feature sets Acorns has to offer. The account setup was pretty easy and enjoyable although finding out after signing my certificate that it still would take 1 - 3 business days to verify my account was a bit disappointing but I get it. Here is where Acorns fell short, till this day 5 days later it still says I need to wait 1 - 3 business days for my account to be setup, uh hello it’s been 5 days! Like any American on day 3 I picked up the phone and called support, I was on the phone for about an hour before I got disconnected due to interruptions in service. I also tried email support but have heard nothing, no confirmation to my email over my support ticket nothing, maybe somethings up with my email but at this point I would prefer to speak with a human being and I think any service offering to make transactions from your bank account should support quick and easy customer service. I am open to changing my review if I ever get any support to rectify this rogue issue.
Not free to withdraw
I never saw a benefit to using Acorns except using it as a savings accounts. I like companies that can figure out a unique way for people to save money. Acorns rounds up your purchases and takes the spare change but you’ll see it gone in one big chunk rather than rounding up your purchases and taking the change each purchase. It messes with your mind because it can make you feel like you’re deducting more than you want but on the other hand, it’s like Digit in that it takes chunks for you without having to do it yourself. Withdrawing for “free” doesn’t happen. There’s a 10% charge to withdraw “early”, whatever early is. I never saw my money increase because of stocks or investments and I honestly don’t recall ever a suggestion as to where to invest to make money. If you withdraw, then they say they have to sell your shares but guess what, you’re not making money off those shares they put your money into. We can only assume they make that money and that’s why this program is free. They did suggest companies to buy from to make a percentage to add to Acorns though. I was hoping I’d see an increase in which I’d make extra money and could withdraw and start over. There’s not really a good explanation on how except that they take extra change. So in the end, it’s a savings account but with a charge to withdraw. I’m just waiting to close my account instead.
the app that stole christmas 🗣
I only gave it 1 star because 0 was not an option. I downloaded this app because I thought it was like the app dave that gives you a payday loan. Upon making an account and linking my bank account, I realized what this app was actually for. I opted in for the app to round up each purchase to the nearest dollar and for reoccurring $5 investment each week. After the first week, I realized I do not actually care to invest and wanted to delete the app. I couldn’t quite figure out how to unlink my bank or delete my account to prevent any withdrawals from my account from occurring. I found a setting that allowed me to turn off all investments. So it wasn’t supposed to pull from my bank account at all indefinitely, as long as I did not turn it back on. I checked my bank account today and saw that I was $35 IN THE NEGATIVES. I have over-drafted and will have fees assessed once the bank opens in the morning. I’m very upset that they continued to take my money after I opted out. And $35 is way more than change from rounding up my recent purchases to the next dollar plus $5 for the week. I also cannot figure out where these investments go nor how to withdrawal them. So I have essentially been robbed. Do not use this app if you understand the importance of money. I did not have $65+ to lose for no reason. This app will take your money without consent and claim to be investing in you but not allow you to get it back!!!!🥴🙄🤦🏻♀️
I got invited by a friend to join acorns as they have a “you get 5 and they get 5 dollars” to invest promotion and so I followed the link to join. Never received the promotional money. I emailed them and a guy named “Alan” replied and said that I was not going to get it. And then sarcastically sent the promotion to me again which is just absolutely inappropriate. I’m not an idiot and I followed the steps correctly with the promotion but didn’t receive it. Clearly, this is a way to get people to join and you have to invest in order to receive it which I did! Absolute frauds. Everyone join the app “Stash” as I did the exact same promotion and received the money promotion. Better customer service as well as they did not have someone like Alan be inappropriate
Update/FYI: I recently looked further into the reviews and I’m not the only one who has called out this fraudulent investment app. Scroll and see for yourself as others have had the same problem as me. Not to mention several other problems such as awful feedback and having to wait up 4-6 days to get withdrawal back... I have since proceeded to withdraw my investment and it’s going to take a while 😂. Also acorns has plummeted from being ranked #10 to now #12 and will continue to do so. If you are a beginning investor JOIN STASH!!! They have awesome customer service, legit promotions, and legit want you to succeed as they have this “coach” that helps guide you into your investments. Check it out for yourself!
More like a weed then an oak this app is a joke
What a scam. I like the developers responses to anyone writing a review about negative returns. “O the market is going down right now” No it’s not! The market flex’s well acorns steals! A dollar a month to take our money?! I linked my credit card and after months of just losing money I decided to transfer what was left into my bank account. 3-6 days (more like almost two weeks) by the way Robinhood is instant... they front you the money and you choose what you invest in, you pick your stocks... not some blind shoot that you always loose. Also it is free. Fidelity doesn’t even take that long. You can take our money instantly but it’s weeks to get back?!?!
But I digress from the real scam they pulled on me... after getting the account info (Acorns needed to transfer my money too) within days chunks of money started disappearing from that account!!! I went in and without asking they just started taking “roundups” from my bank account!!! I had to manually shut it off... but wait it gets worse!!!! My wife starting noticing money missing from her accounts... without my permission acorns just started taking money from all our linked accounts (four) I had to unlink all those accounts and then somehow they just turned my credit card back on themselves!!! This is a sneaky scam! People just invest your own money yourself in the market no reason to make these people rich with our money!!!!
Like and Don’t like
When I first heard of Acorns and the idea of an electronic piggy bank that invest your spare change from purchases I thought “what a great and cool idea.” So after awhile i decided to give it a try. I like that all my banking accounts are linkable and you dont have to do anything after they are linked. What I didn’t and don’t like is when I first put my credit card info in, the app pulled all my accounts for the option to link. I would have rather done that manually. Another thing I don’t like is, my credit card that I first put in, is the account that all the spare change comes from even when several accounts are liked. I would rather have the spare change come from the individual accounts that are linked. The last thing I don’t like is when you transfer money between your accounts like I do each transfer also invests $1.00. I hope that makes sense to you and helps on deciding to start collecting your acorns and invest them.
Update: A developer has since responded to my review. The transfer of funds between your accounts that invest a whole dollar can be adjusted. Although this feature can be adjusted and has after the fact, I dont recall it being mentioned while setting up an account. Don’t get me wrong I am still using this savings/investment app.
Not worth it - my money has disappeared
I got this app about 4 months ago months ago. I chose to invest a relatively small amount continuously until I figured out if the app was legitimate. I started noticing that I would have money taken from my account, in small sums but money is money; and it wouldn’t be reflected in my acorns account. I decided about a month ago that I wanted to pull the nearly $35 dollars it has pulled out of my account over time due to the fact that it was just sitting there and it told me there were errors and it couldn’t transfer to my account. I also had less money in my account than I had invested at that point. I recently got on and tried to take my money out again and it not only signed me out but it also has forced me to either “agree” to their new conditions which state that I agree to letting them continuously take money out of my debit account and I agree to let them take the subscription payment out of my account when they state and that I am fine with a fee if there are insufficient funds in my account when they try to do so. I not only cannot log in to my account where I have almost $50 dollars just sitting in, I have to agree to their terms therefore putting me in a binding contract with them in which I don’t want to be in just to receive my money. I am very disappointed and do not recommend. This app did not work the way they advertised it to.
I get the concept of this app but I feel like it’s not for me and I’ll tell you why. Acorns invests round-ups to the nearest dollar on your purchases. This means you have to wait until you buy something to invest in the stock market. Not only that, but the app itself does not give much insight into which stocks or ETFs are being used. So essentially you’re blindly putting in money that is going “somewhere out there” and hoping for the best. I get that there’s an option to deposit funds directly without waiting for round ups, but since that’s what I want to do, I’d rather be able to have a choice as to where my money goes.
This app is for individuals who want to invest without the hassle, but I felt like it was almost too dumbed-down for me. It also took me more than half a year to receive my debit card, only to find out that instant round-ups aren’t available yet, which is why I wanted the card in the first place. The features on Acorn do not give you very much control, and for that reason I’d rather invest directly using a different service. It was a nice start into investing, and after more than three years of using Acorns it was hard to part with it. But the app’s purpose of taking the effort out of investing almost worked too well. If you want to invest, there are better ways of doing so in a more efficient manner.
By Coinstar takes less money.....
Just do a monthly transfer to your savings instead....
If you spend a lot of your time shopping because there are deals, then this will be great for you as the only way to actually make money is by utilizing their “found” money deals. I’ve been using acorns for over a year now. I do roundups only, but I have every transaction I make rounded, so I’m averaging about $5-$10 a week. In this time I have made $0. In fact, I am -$26, but wait, that’s not including the $1 a month service fee I’ve been paying since I started. So I’m really -$38!!! Every single one of their investments has a negative YTD return. My own stock investments and 401k don’t even have that awful of a return. What makes it really bad is you can’t even see what their portfolio performances are until AFTER you’ve invested in them. All they show you in the portfolio selection process is what the top 6 companies are in that portfolio. Absolutely awful with their transparency on what the performance TRULY is. I’ve waited and waited to make this review hoping that their investments would make a comeback or that that they would answer my app feedback requests about adding info on the portfolio performances up front but each month I check back, nothing has changed and it’s another $1 spent and a little bit more in the negative. Thanks Acorns for saving my spare change and taking more than coinstar ever would have.....
By First Review Complaint
User agreement nonsense
I opened my account over a year ago. Personally, I made the mistake of not doing enough research on the company before opening the account. After doing research, my disagreement is with the fees applied after cashing out.
The bigger issue for me though, is the nonsense with how the company has been operating with it's user agreement. I received a new user agreement back in May of 2018. The agreement stated that I had to accept the agreement inorder for the app to keep managing my portfolio. At this point, I didn't want to accept the agreement so that the monthly deposits would be frozen. I received 2 more emails with extended agreement deadlines. I did not proceed with either. I have not opened the app since before the first agreement email. Regardless of my actions, the app has been taking money from my bank account on a monthly basis. I contacted customer support a few weeks ago and all I got was an email saying that they are sorry for losing my business and that I can login to my account, sell my investments, and close my account. If I follow through with this, it would require me to accept the agreement before I can even access my account.
I have discussed this issue with my lawyer and we are in the process of notifying Acorns. I know others have had this issue as well, so I will try to give an update soon.
Idly save spare change
This app works perfectly, the reason for the poor reviews stem from people who try to save money they don’t have. This app is for those who have a few extra dollars after their monthly bills/expenses that wanna save their change rather than blow it. It invests your money into stocks automatically depending on the portfolio you choose but you have to keep in mind in order to see any sort of return you need to build up over several hundred dollars and have patience. This isn’t something that’s gonna accrued vacation money within weeks or months, this is something you build up at your own pace and forget about for the future. Don’t use this app if you feel you’ll need to withdraw from it frequently, it’s great for anybody who lives within their means! Me and my wife just had our first child and I figure by the time he get’s his license or wants to go to college this may be used to assist with that, otherwise it’s here for any reason that may arise in the future. Personally it’s fun watching my pennies stack up without even thinking about it.
Great app but be careful
I have been using this app for a while now and it’s an easy way to save some extra cash you didn’t realize you had. But if you’re like me and sometimes push your bank account red this can be dangerous. My back charges 29 dollars every time an attempt is made by ach debit and i don’t have sufficient funds. This company try’s 3 times to pull from and empty bank account causing me personally to have to pay almost 90 dollars in penalties. It has happened a couple of times now and it’s rather annoying. I also have lost money on their investments so far, not much but some. So everything I have in this account is what I have put in minus what I’ve lost. I do recommend this app just be very cautious if you think you’re funds are gonna run low.
To the developers response:
I know that they can be turned off manually. My problem is I have no ability to know when funds are going to be attempt to pulled from my account, there for have know way of knowing when to turn off the account. That’s why I have pulled back all my funds from your account (to which only lost my money) and have decided I will not be using your services again. Thank you for the automated response and I pray for your success. God Bless!
Virtual Change Jar
I've been using Acorns for a little over a month and I'm quite happy with it. I have the investment set on ultra conservative, because my main goal is to save, investing isn't a super priority right now. Back in the day before plastic was all the rage and main form of payments, I did use cash, and would break bills and set aside the change. I still do that somewhat this day in age but it's hard. So that's why I got interested in Acorns, to use as my virtual change jar. So far I have about 30 dollars in it, which to me feels impressive. If I have to pay a dollar a month for them to be my virtual jar, then I'm okay with that. It's two cups of coffee a year, in reality.
I look forward to future roundups and someday I'll look into what other investment options there are. I feel very encouraged to save using this app. Once I get enough to go on a vacation, I'm going to withdrawal that money. I like that I can't touch it and it takes a few days to process, gets rid of impulse pulling. :)
It's not a get rich quick scheme, and you have to be in it for the long haul if you're going to invest, and the market goes crazy sometimes. So have patience with that.
A better way to Contact apps
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Is Acorns: Invest Spare Change Safe?
Yes. Acorns: Invest Spare Change is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 548,037 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5. Justuseapp Safety Score for Acorns: Invest Spare Change Is 70/100.
Is Acorns: Invest Spare Change Legit?
Yes. Acorns: Invest Spare Change is legit, but not 100% legit to us. This conclusion was arrived at by running over 548,037 Acorns: Invest Spare Change User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Acorns: Invest Spare Change Is 50/100.
Is Acorns: Invest Spare Change not working?
Acorns: Invest Spare Change works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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