Credit Genie Status
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Problems reported in the last 24 hours
Summary of Credit Genie Problems 🔥
- Unable to reconnect bank account
- Unfair policies
- No response from customer support
📋 23 Reported Issues:
Stuck on Loading when connecting bank through Plaid.
It says my account has 2 different accounts but I don't know how or what would be the other one. I've heard good news about credit genie and how they help people. It also says account disabled, could someone help me find out what is wrong.
The app is saying it cannot verify my debit card. It's the same card I used last month
Won't send code
I was just checking out app in order to borrow money you link bank account, and I did, they did not loan me one penny nothing. But they 5 dollars from my account that I didn't agree to. The day they 4.99 and i have no idea why they this money. I tried log in would not password I tried forgot password it said send me email , email never came, I tried this all day. Nothing. So I fund 4 phone for there company everyone of them was no longer in service.
I am unable to log into my Account... I know I'm entering the correct email address
Credit genie is stuck on saving! Please help
The app is getting stuck in saving mode after the plaid platform connects my bank. Boo.
After it connects my bank it gets stuck in “savings” mode
I got a call stating that I took a loan out in 2019 for like 1,225 my name my social security number my old mailing address with old email beeasybeze420@redacted My name is Brandy Jones my email is brandyjones7840@redacted in 2019 I lived at 5528 coddington ln 1A kzoo mi 49009 how can I speak to a real person
I forgot my password but when I enter my email address it says it can’t find it
Forgot my password
My bank account links then the app gets stuck in "saving" mode
Time to invest in some real IT guys. Cannot connect bank as window freezes at that spot every. Single. Time. No attempt to fix this?
I am having the same issue as the others. Bank is connected but just goes to, and get stuck on the ‘Saving’ screen.
It’s saying I don’t have the latest version but i do it won’t let me do cahs advance
How do I update to the latest version? Do I have to update my phone first?
I get all my info in and connect the bank then it gets stuck on the saving screen
I'm having problems with the app loan I the app will not
Everytime i try to connect bank it stays on the saving.. page and won’t do anything else
Why does the Credit Genie app always crash on me when Im connecting to my bank ?
Bank successfully connected and then when you press next it says Saving…
Every time I successfully connect my bank account, the app gets stuck on the “saving…” screen. I thought maybe if I logged out and back in that it would show that my bank was connected but it doesn’t. I’ve tried to uninstall and reinstall, tried connecting the bank again but nothing is working. My bank is definitely one that the app works with and it says it was connected successfully so I’m not sure what to do to get the app to stop freezing and get it to actually work.
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