Tools app not working? crashes or has problems?

Tools Status

Last Updated on 2021-09-29 by 超张

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Common Tools Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tools app on iOS and Android devices. Solve all Tools app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tools iPhone Issues and Solutions

Tools iOS app crashes, not working, errors
Tools iOS app network issues
Tools on iOS has black/white screen

Tools Android App Issues and Solutions

Tools has errors/crashing/not working
Tools server network connectivity issues
Tools has black screen

Tools iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tools app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tools app crashes or not working on Iphone (iOS):

Close and restart the Tools app on iPhone
Update Tools app to the Latest Version for iOS
Uninstall and reinstall Tools iPhone app
Update your iPhone to the latest iOS version

Fix Tools on iPhone unable to connect to server/internet connection issues::

To resolve Tools network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tools black/white screen (blank screen) on iPhone:

Follow the Tools iOS app troubleshooting guide Here →

Tools Android App Issues and Solutions

Fix Tools not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tools app issues:

Force Stop the Tools App
1. On android, goto "Settings" » click Tools app. » click "Force Stop".

Update Tools to the latest version on PlayStore

Clear Tools App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tools app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tools.

Fix Tools unable to contact server/ Tools internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tools » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tools » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tools on android.

Solve Tools black/white screens issue on Android:

Follow the Tools android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 超张, developers of Tools.

About this app

The unused portion of the free trial period will be lost when the user purchases a subscription. Nowadays, people are always relying on messaging much more than on face-to-face communication and even phone calls. "this app for WhatsApp" can offer you absolutely incredible messaging experience. It might be hard to express your emotions in the virtual space and keep connected with your families and friends. We are there for you to provide a holistic messaging experience! Users can cancel subscriptions by going to “Account Settings”. Your payment will be charged to your iTunes account with your confirmation of purchase. Try all our features to have best messaging ever! Subscriptions are managed by users. Your subscription will be automatically renewed unless the automatic renewal is canceled at least 24 hours before the end of the valid period.