ROUVY Companion Status

Published by VirtualTraining on 2024-03-20

Your companion for rides on ROUVY. Control the ride from the saddle of your bike.

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Common ROUVY Companion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ROUVY Companion app on iOS and Android devices. Solve all ROUVY Companion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ROUVY Companion iPhone Issues and Solutions

ROUVY Companion iOS app crashes, not working, errors
ROUVY Companion iOS app network issues
ROUVY Companion on iOS has black/white screen

ROUVY Companion Android App Issues and Solutions

ROUVY Companion has errors/crashing/not working
ROUVY Companion server network connectivity issues
ROUVY Companion has black screen

ROUVY Companion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ROUVY Companion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ROUVY Companion app crashes or not working on Iphone (iOS):

Close and restart the ROUVY Companion app on iPhone
Update ROUVY Companion app to the Latest Version for iOS
Uninstall and reinstall ROUVY Companion iPhone app
Update your iPhone to the latest iOS version

Fix ROUVY Companion on iPhone unable to connect to server/internet connection issues::

To resolve ROUVY Companion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ROUVY Companion black/white screen (blank screen) on iPhone:

Follow the ROUVY Companion iOS app troubleshooting guide Here →

ROUVY Companion Android App Issues and Solutions

Fix ROUVY Companion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ROUVY Companion app issues:

Force Stop the ROUVY Companion App
1. On android, goto "Settings" » click ROUVY Companion app. » click "Force Stop".

Update ROUVY Companion to the latest version on PlayStore

Clear ROUVY Companion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ROUVY Companion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ROUVY Companion.

Fix ROUVY Companion unable to contact server/ ROUVY Companion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ROUVY Companion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ROUVY Companion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ROUVY Companion on android.

Solve ROUVY Companion black/white screens issue on Android:

Follow the ROUVY Companion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VirtualTraining, developers of ROUVY Companion.

88.24% Contact Match

Developer: VirtualTraining s.r.o.

E-Mail: [email protected]

Website: Visit ROUVY Companion Website

About this app

Pair it with the ROUVY app over your ROUVY account and use it as a controller while riding. Your companion for rides on ROUVY. Control the ride from the saddle of your bike. Browse through thousands of kilometers of routes and numerous workouts and add them to your Ride Later list even if you are not at home or nearby your trainer.