Contact ROUVY Companion Support
Company Name: VirtualTraining
About: Your companion for rides on ROUVY. Control the ride from the saddle of your bike.
ROUVY Companion Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VirtualTraining
Verified email ✔✔
E-Mail: apps@rouvy.com
Website: 🌍 Visit ROUVY Companion App Website
Privacy Policy: https://rouvy.com/privacy-policy
Developer: VirtualTraining s.r.o.
3 Most reported problems 😔💔
What’s the point?
by SashaAgapov
Aside from providing extremely rudimentary and basic controls during the ride (I wish you could change the scale of the UI, customize UI on main screen etc.), this app makes zero sense and is completely useless. There’s no way to see my history, no way to plan my next ride, no way to see the Challenges or Workout plans I’m a part of. I can’t even find my workout plan by seatching its exact name.
News? What news? It’s a blank tab for me. Ride later? Same story, blank tab. There’s a giant yellow sticky button that serves no purpose too. Can’t you find a more user friendly way to collect feedback other than this obnoxious ugly yellow circle in the corner? It looks cheap and makes your alp look cheap and bloated.
Rouvy, you need to really push hard to compete with Zwift and this ain’t it. What a waste of an app and opportunity.
great app HORRIBLE billing process
by Kurtosisman
almost impossible to get this to work on apple TV - constantly telling me to buy a subscription and then telling me I have one already - death loop of stupidity
Crashes constantly
by JAAK19
There is no point using this app to search for routes because every time you go back to look for a different route it crashes.
Have a Problem with ROUVY Companion? Report Issue
Why should I report an Issue with ROUVY Companion?
- Pulling issues faced by users like you is a good way to draw attention of ROUVY Companion to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ROUVY Companion customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ROUVY Companion.
