Contact myTuftsMed Support
Company Name: Tufts Medicine, Inc.
About: Connect to all your care at Tufts Medicine, including Lowell General Hospital,
MelroseWakefield Hospital, Tufts Medical Center, home care services and 2000+
physicians. The easy to use myTuftsMed app allows you to message your doctors,
make appointments, view test results, manage prescriptions, have a video visit
and more, all from your phone or tablet.
myTuftsMed Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tufts Medicine, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit myTuftsMed Website
Privacy Policy: https://legacyappportals.azurewebsites.net/pages/Privacy.html
Developer: TuftsMedicine
Can I trust myTuftsMed app?
Protect your data and wallet. We investigate the developer's website (Wellforce.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Could not verify my details.
by Vintage Vixen SG
I’m trying to register as a new patient, and it’s saying that they can’t verify my details. I have been with this hospital system for probably 15+ years. I called the patient experience phone number, spoke to a woman who said she was going to send me an email and that I should click the link and go from there. I have not yet received the email. Can access anything, can’t request a refill, can’t request an Appt , and I can’t get through to my Drs office because they’re working with a new system and you’re on hold for almost an hour. Highly upset.
No Watch Support despite being in menu..
by Sound & Vision
In the apps iPhone menu there is an option to link with Apple Watch. It reads open this app on the Apple Watch. There is absolutely no way to open this app on the Apple Watch as it just does not exist on the Apple Watch!! How could this be missed? I just don’t get it.. Awful and upsetting. Also, this app has an error while trying the connect to MyChart. The error reads as follows; Error #: «span class="bold"> 13≤/span>
Type mismatch≤/span>
Source: «span class="bold">EWPFrameWork06
Worthless
by CPol
I've been unable to log in since the day I downloaded this app (over a year now). I can log in just fine on the web, but the same credentials here? Nothing. Just the same error message over and over: "Something went wrong! Please try after sometime" [sic] (basic login problem aside, I think the typo in such a front and center error message goes a long way to show just how little care and attention has been put into the app)
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Why should I report an Issue with myTuftsMed?
- Pulling issues faced by users like you is a good way to draw attention of myTuftsMed to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myTuftsMed customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myTuftsMed.
